
Smail Kia
Greensburg, PA
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Our first impression of the dealership was positive because we did not have a salesman immediately hound us, so we were able to leisurely look at vehicles on the lot ourselves. Once we met Marty, I fel because we did not have a salesman immediately hound us, so we were able to leisurely look at vehicles on the lot ourselves. Once we met Marty, I felt that he was patient and responsive to our questions about the vehicle and took his time to show us several models/features of the Sorrento, rather than rushing or pushing a sale. He was friendly and personable. I beleived that he was honest and genuinely helped in whatever way he could to get us a fair deal. Since purchasing the vehicle, Marty has continued to be responsive to scheduling of the sunroof installation and early cancellation of the free Sirius radio trial. When I call him, he calls back very shortly and with results. If shopping for a Kia in the future, I would definitely return to Marty. More
Martin was very helpful in helping me with a particular used vehicle at the Smail dealership that I had seen online. We had not yet been to the dealership to test drive the Ford but my son and I did swing used vehicle at the Smail dealership that I had seen online. We had not yet been to the dealership to test drive the Ford but my son and I did swing into the lot at Smail so he could see if he would even want to further pursue the Ford Escape,of course my son wanted to see if we could possibly be able to afford the vehicle. I contacted Martin after applying online.Martin was doing what he could with the not so good credit situition myself and my son was up against.The Smail dealership worked with the banks to come up with a deal that we could except, with the great condition of this vehicle and the added excitement from my son I am very pleased with Martin's help.We then made it in to the dealership to see more of the Ford Escape. It was a clean great running vehicle so we took it for a test drive and my son decided this was what he was looking for in a newer car than what he currently was driving.Martin was very kind and knowledgeable about the vehicle. We were treated very kindly in the dealership during the sales process and highly recommend to see Martin at Smail. Thank you Martin, Cora Walker More
My visit to Smail KIA was the most pleasant experience I have ever had in purchasing a new vehicle. The salesman, Martin Cummins, was very friendly, informative and extremely professional. There were no har have ever had in purchasing a new vehicle. The salesman, Martin Cummins, was very friendly, informative and extremely professional. There were no hard pressure tactics just a willingness to provide me with a great deal on a GREAT vehicle. Mr. Cummins went out of his way to accomodate me in every way and even went so far as to help me in returning a rental vehicle. I would highly recmmend Smail KIA to all of my friends and family. More
Jeff was the 1st sales person to call us (from any dealership), after we initiated requests on the internet. He was eager to fulfill our needs, he found 3 cars that met our specifications and invited dealership), after we initiated requests on the internet. He was eager to fulfill our needs, he found 3 cars that met our specifications and invited us to meet that afternoon. After going over our options, he helped us refine our needs, found the exact car we wanted, met with us after it arrived and even helped us go back to get our disabled trade-in. Within a few days we had our new car. Since then, Jeff has eagerly helped us to understand the options and electronics associated with our new car, has answered our many questions and has gone out of his way to help us when we needed assistance. We feel fortunate to have had Jeff Hobbs as our salesman. Jeff is knowledgeable, hard working and has a great personality. More
My wife and I were looking for a pre-owned car and saw one we liked on Smail's website. We stopped in and met Martin Cummins. He showed us the car we saw, and off we went on a test drive. This man took hi one we liked on Smail's website. We stopped in and met Martin Cummins. He showed us the car we saw, and off we went on a test drive. This man took his time, no rush, no hassle, no big sales pitch, we felt very comfortable and relaxed, and enjoyed ourselves. He made the whole experience like a visit with an old friend. I can honestly say that we had a good time, so much so, that we left with two pre-owned vehicles. Would I recommend Smail? Yes, and keep up the good work Marty. Don and Patty Anesin. More
'I recently purchased an '05 GMC Sierra from Smail Kia. It was the best sales experience I have ever had, and I have purchased many vehicles. I had an '03 Liberty for trade and there were no 'what do you It was the best sales experience I have ever had, and I have purchased many vehicles. I had an '03 Liberty for trade and there were no 'what do you want for the Jeep', 'where do you want your payments to be' questions asked. Mike Jurick in sales and Jeff Markle in finance just delivered a simple, honest, and hassle free vehicle purchase experience which was by far the best I had received while shopping at various other dealers. Smail is my dealer of choice and should be for anyone wanting a great deal!! More
The overall experience with Marty and with Smail Kia was very pleasant and everything went very smoothly. I would certainly not hesitate to recommend them for consideration in dealing with. very pleasant and everything went very smoothly. I would certainly not hesitate to recommend them for consideration in dealing with. More
My wife and I went to many dealer ships to look at SUV's. We just had a son and my wifes Nissan Sentra just didn't have the room we didn't. All the dealers we went to didn't want to give us anything for ou We just had a son and my wifes Nissan Sentra just didn't have the room we didn't. All the dealers we went to didn't want to give us anything for our trade. It was a 2010 and I didn't want to take a big lost. Jeff was great got use what we needed to pay it off. Showed use the Kia Sorento told use the wife would love it and she does. Couldn't be happier with it. Told Jeff what payment we wanted to be around a month and he said let see what we could do. He got us a lower payment very happy. Jeff walked use around the car and showed use how everthing worked and even pointed out somethings that were a factory defect. He was great on that part we couldn't get the car to service with our work schedule. Jeff went out of his way to get the problems fixed for use. On his day off he came to my work and picked the car up and left me his own personal car and took my car to service for me and got it fixed. My wife and I couldn't be happier with Smail. There salesmans are great. This was our first car from Smail and we look forward to going back when we need another car. More
I have to say this was the BEST experience we have ever had buying a vehicle. We were in and out in record time. Dylan was very knowledgable in all aspects of the Kia Sportage. Took the time to explain the had buying a vehicle. We were in and out in record time. Dylan was very knowledgable in all aspects of the Kia Sportage. Took the time to explain the options of the vehicle before and after the sale was complete. I would certainly recommend your dealership to my family and friends AND certainly would recommend Dylan. Here's to happy driving! Mary Jo Stangroom More
Smail GMC and more specifically Marty Cummins provided the best car buying experience i've ever had. Their no pressure approach kind of makes you feel like your dealing with family rather than "car salesm the best car buying experience i've ever had. Their no pressure approach kind of makes you feel like your dealing with family rather than "car salesman". I have already recommended the Smail family of dealerships to friends and family and will continue to do so. Thank you again! More