Smail Kia

My husband and I initially stopped at Smail Kia to look at a used truck in their lot. While browing the used vehicles, we looked at the 2011 Kia Sorrentos. My husband read about the Sorrentos previously at a used truck in their lot. While browing the used vehicles, we looked at the 2011 Kia Sorrentos. My husband read about the Sorrentos previously and was impressed by what he read. It was later in the day on a Saturday when we went in to ask a few questions. Mike told us about the Sorrento and offered a test drive. My husband and I had to "tag team" test drive, as we had our three month old daughter with us. When I took my test drive, Mike explained the features of the vehicle to me just as he explained them to my husband. I've had car dealers in the past fluff over important features of a vehicle and talk to me about paint color, interior colors, etc. I appreciated his equal treament of both of us. We discussed price and the trade in value of my husbands Jeep. We started out in the morning looking at used cars. We told Mike that we needed to go home and discuss the purchase and we would call him on Monday. Bu this time, it was past closing time. We never felt rushed. My husband contacted Mike on Monday morning and told him that while we really liked the car, we were not comfortable with the payment and would put together additional funds for a downpayment and we would return at a later date. Shortly after their conversation, Mike called us back and told us that a bank just came in with a lower interest rate and we qualified for it, further, they had already found a buyer for my husband's Jeep and they could offer a little more on the trade. At that point, my husband and I decided that we would buy the car. We appreciated Mike going the extra mile. We picked up the car the following evening and Mike explained all of the features to us and the car was perfectly detailed, even though it was a snowy, 10 degree evening in Western PA. We were thrilled with the treatment we received at Smail Kia and Mike's services. We never felt pressured. We never felt rushed. We walked into Smail Kia following a terrible experience with a dealership located a short distance from Smail Kia, so we were going to be pretty hard to please at that point. We will refer everyone to Smail Kia and to Mike Jurrick. We will also return when it is time to trade in our second autombile! More

Very well please with the salesman and his personality.... answered all questions we had concerning the vehicle we wanted,,, Very nice gentelman and would request him again in the future whe personality.... answered all questions we had concerning the vehicle we wanted,,, Very nice gentelman and would request him again in the future when looking at another vehicle... The selections of vehicles were at the dealership as well.. More

Juan went above and beyond to assist us in making our choice of vehicle. He lined up another vehicle that I was considering to compare the two. He pulled up research that I asked about to explain what th choice of vehicle. He lined up another vehicle that I was considering to compare the two. He pulled up research that I asked about to explain what things meant. He came to us to assist with the buying process when we could not get to him. He was very professional, considerate, and really made us feel good about the decision we were making. He was not pushy or overbearing at any point. He added a personal touch to the entire process. The business manager also was really helpful in explaining everything about the warranty and final paperwork. I am sorry, but I forget his name. Overall, we are very satisfied with our experience at Smail Kia. Brian & Kristin Pritts More

worked with me and maid the sale happen they went the extra mile to make the deal happen from giving me a very good trade in to swapping out my tires from the truck that i traded in to the used truck tha extra mile to make the deal happen from giving me a very good trade in to swapping out my tires from the truck that i traded in to the used truck that I bought to the extra step in offering to get it done on his own time if he had to thanks a lot More

Right when we got out of my "old" car Juan approached us with a great attitude, and I knew excatly what I was looking for. He went in and got the keys and we looked the vehicle over and took it for a test d with a great attitude, and I knew excatly what I was looking for. He went in and got the keys and we looked the vehicle over and took it for a test drive. We talked about all my options, and Juan was very nice and upfront with me (which was awesome). I knew I was getting that car, my heart was set, and I got it. Juan is an awesome salesmen, he helped me figure things out and who to call to help me get the vehicle. I would recommend going to see him to anyone, and already have. He was very nice, considerate, and keeps the buyer in mind during the whole expierience. I would say that for purchasing my first vehicle I have no complaints what so ever. More

I have no negative comments about my visit to this dealership other than it was a greater travel distance that I'm used to. My experience with Juan was totally positive in every way. The initial greet dealership other than it was a greater travel distance that I'm used to. My experience with Juan was totally positive in every way. The initial greeting was well done, the test drive was fun and well conducted, the final sale was done well also. I would deal again and would not be afraid to recommend this dealership. More

Marty made my car buying experience very enjoyable. He went out of his way to accomidate all my questions and needs. He is a very honest and professional salesman. The entire Smail staff was very helpful went out of his way to accomidate all my questions and needs. He is a very honest and professional salesman. The entire Smail staff was very helpful. I will be back in the future. Thanks again Marty More

We stopped in just to look and test drive. Although the vehicle sold us..our salesman made the purchase fun and easy. He stayed past closing to help us drive home with our new vehicle. The incentives were vehicle sold us..our salesman made the purchase fun and easy. He stayed past closing to help us drive home with our new vehicle. The incentives were awesome and so is our Kia Sorento! Love the heated seats! More

I was very happy with the new kia. Juan was very friendly and very informative. This was the best experience i have had in looking for a car. i would recommend ur dealership to my friends. Juan was the best and very informative. This was the best experience i have had in looking for a car. i would recommend ur dealership to my friends. Juan was the best person i could have hoped to deal with and thankyou very much. More

All I can say is the wife and I just stopped in to check out the new Serento an a week later we now own one. The sales person (Marty) was very helpful and not pushy. He answered all of our questions and wor out the new Serento an a week later we now own one. The sales person (Marty) was very helpful and not pushy. He answered all of our questions and worked with us on what we feel was a good deal. We are very happy. More