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Smith Chevrolet of Turlock

Turlock, CA

4.7
119 Reviews
Thank You for Choosing Smith Chevrolet Of Turlock! Smith Chevrolet of Turlock is a family-owned and operated Chevrolet dealership proudly serving Turlock and the Central Valley for 100 years. Founded in 1926 and now led by third-generation ownership, our dealership has remained under the same family ownership for a full century, built on a tradition of integrity, trust, and exceptional customer care. For generations, drivers have chosen Smith Chevrolet of Turlock for a strong selection of new Chevrolet vehicles and high-quality pre-owned cars, trucks, and SUVs. Our knowledgeable sales and finance teams are committed to delivering a transparent, stress-free experience with competitive financing and lease options tailored to each customer’s needs. Our commitment extends far beyond the showroom. The certified technicians in our Chevrolet service department provide expert maintenance and repair services from routine oil changes to advanced powertrain and drivetrain work; using genuine Chevrolet parts to keep your vehicle performing at its best for years to come. At Smith Chevrolet of Turlock, our century-long legacy is guided by a simple promise: “Where Service Comes First Since 1926.” After 100 years of serving generations of drivers, we remain proud to be a trusted part of the community and look forward to continuing that tradition for many years ahead.
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1601 Auto Mall Drive

Turlock, CA

95380

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Showing 119 reviews

December 04, 2025

Unprofessional, inconsistent, and misleading experience. I rarely leave reviews, but my experience with this dealership was unacceptable and deserves to be known. I was negotiating on a used 2018 Must More

by Jarrud
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Dec 04, 2025 -

Smith Chevrolet of Turlock responded

Thank you for taking the time to share your feedback. We are genuinely sorry that your experience did not reflect the level of professionalism and clarity we strive to provide at Smith Chevrolet of Turlock. Our dealership has been in business since 1926 and remains under the ownership of the same family. For nearly a century, we have taken customer service seriously and built our reputation on professionalism, consistency, and transparency. We follow established company policies for a reason, to protect our customers, protect the dealership, and ensure every transaction is handled safely and correctly. Regarding the credit check, we understand why it may have seemed unnecessary since you planned to use your own financing. However, running a credit report is an essential part of our identity-verification process. This step helps safeguard customers from identity theft and protects the dealership from potential fraud. As part of our company policy, we run credit on every customer who has not previously done business with us, regardless of the financing method. This applies to all out-of-state transactions as well. In our experience, out-of-state customers recognize that long-distance transactions require mutual trust, and this verification is one of the ways we establish that trust. We also want to clarify the situation regarding the inspection. While you did contact a third-party company to inspect the vehicle, when they called us to schedule the appointment, we informed them to cancel because we had not finalized a deal. They confirmed with us that they would cancel the inspection. If that company charged you and failed to notify you that the inspection never occurred, that is an issue between you and the inspection service. The dealership did not request the inspection, did not participate in it, and did not receive any payment from you or from them. Lastly, we acknowledge that our communication could have been clearer and more consistent throughout the process. You deserved timely updates and straightforward explanations, and we regret any delays or confusion that contributed to your frustration. We are reviewing this situation internally to improve transparency and ensure a smoother experience moving forward. We are sincerely sorry that we had a difference of opinion in this case, and it is unfortunate that the situation unfolded the way it did. If you are open to discussing this further, our management team would appreciate the opportunity to speak with you directly and work toward a resolution. You can reach them at 209-632-3946. Thank you again for your feedback.

June 23, 2025

Nice and clean show room, employees are polite and helpful, especially Kyle was great and I appreciate all his help to make transactions smooth. More

by Dyadegarian
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle
May 28, 2025

Tom was amazing! Very detailed & informative. I have been recommending him to all family & friends. More

by crystallanderos30
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 29, 2025

We have purchased our second car here at Smith Chevrolet. Sales person Gabriel Perez has been friendly and easy going in both of our purchases. Gabriel has GREAT customer service, made it easy to purchase. W More

by sabrinalorozco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fatima Zavala
3.0
This rating includes all reviews, with more weight given to recent reviews.
Gabriel Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 15, 2025

Everyone that we worked was very knowledgeable,friendly and professional Great team and awesome showroom More

by Cyndiandmikenelson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Glover
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fatima Zavala
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan
February 04, 2025

Everyone we spoke a single word with was the best Treated us like we were important rich people especially Humberto Romero in sales. More

by Janslick49erJanice
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Humberto Romero
December 27, 2024

Gabe was extremely helpful and on top of things! Wouldn't shop anywhere else that's for sure More

by Allandv19
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gabriel Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 20, 2024

Very happy with purchase thank you so much will send everyone I know here to smith More

by lindakain
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cesar Barraza
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 02, 2024

Excellent customer service! Team work is incredible. They do their best to make sure you get the car you want! More

by Loridunn65
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fatima Zavala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John, sales manager and Kyle B. salesman! Give ‘em 10 stars each! Kyle is the best salesman I’ve ever purchased a car from!
September 28, 2024

Great staff not pushy very friendly Got the deal done that I requested Really easy to work with More

by sambojones456
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eva Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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