Smith South Plains Ford-Lincoln

Repeat Customer Other than the lengthy process which is expected at most dealerships, this was a good experience. Dakota went above and beyond keeping my increasingl Other than the lengthy process which is expected at most dealerships, this was a good experience. Dakota went above and beyond keeping my increasingly fidgety child busy (movies, coloring) during the process. He was very nice and kept up great conversation while we waited. More

Great dealership - Great Guy! I have been buying my cars from Tony for the last 25 years and have never once had a bad experience. I love that Tony knows me so well - he has the ca I have been buying my cars from Tony for the last 25 years and have never once had a bad experience. I love that Tony knows me so well - he has the car picked out for me and I don’t have to worry about whether it is right or not. He has never steered me wrong. More

Customer service at its best. All my dealings with Mr. Dakota Holder over the phone and through text messages were all prompt and were given with positive explanations. He was very All my dealings with Mr. Dakota Holder over the phone and through text messages were all prompt and were given with positive explanations. He was very informative on the vehicle and gave excellent instruction in such a short time frame because I had to get on the road for an 1800 mile trip back home. If this dealership were closer I would definitely work only with them. More

I've never had a bad experience. They are not afraid to find the vehicle you really want no matter what. David Rivera hunted a few days for the specific Explorer we wanted and I am so They are not afraid to find the vehicle you really want no matter what. David Rivera hunted a few days for the specific Explorer we wanted and I am so happy with the one I bought. I will always buy my Explorers here (this is my 3rd from them). Everyone is very friendly and the service department is the best around. More

Looked at several vehicles. Was given plenty of time David was excellent in sales and Justin was similar in financing. Mondo very professional. A great team. I spent a long time with these folks. They we David was excellent in sales and Justin was similar in financing. Mondo very professional. A great team. I spent a long time with these folks. They were extremely professional. More

In 7 purchases I have only had one rotten experience I am a repeat customer, I have purchased 7 vehicles in 19 year from Smith Ford. As long as I don’t have to deal with Armando. I will continue to come I am a repeat customer, I have purchased 7 vehicles in 19 year from Smith Ford. As long as I don’t have to deal with Armando. I will continue to come back. I will never deal with him ever again. More

Limited upgrade Mr. Rios went beyond are expectations to provide us with excellent results. We are EXTREMELY grateful. This was the fastest experience of purchasing a Mr. Rios went beyond are expectations to provide us with excellent results. We are EXTREMELY grateful. This was the fastest experience of purchasing a new vehicle so far. More

Helpful I had recently bought a new car with this dealership 3 months ago, but totaled it on the second month. After being completely heartbroken, this team a I had recently bought a new car with this dealership 3 months ago, but totaled it on the second month. After being completely heartbroken, this team at the dealership got me an even better car within a week. Junior and everyone at this dealership are truly amazing. Couldn't imagine getting a car with anyone else! More

Great customer service As soon as you walk in the reception people greet you with a smile and take very good care of you. and had my truck out in a timely manner. As soon as you walk in the reception people greet you with a smile and take very good care of you. and had my truck out in a timely manner. More

Easiest Oil Changes Around I drive 30 minutes to Levelland from Lubbock to get my oil changed at Smith South Plains because the experience is so great each time. I was even 15 m I drive 30 minutes to Levelland from Lubbock to get my oil changed at Smith South Plains because the experience is so great each time. I was even 15 minutes late for my appointment at the end of the day on a Friday and Adrianna reassured me it was fine and got me in and out in no time. All the staff from the service department, sales, office and body shop are amazing. More