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Smithville Ford
Smithville, MO
280 Reviews
Welcome to Smithville Ford - your destination for an impressive inventory of new Ford models and a wide selection of top-quality Used Cars, Trucks, and SUVs. Our dealership is your one-stop automotive solution and takes pride in providing exceptional customer service. We understand that purchasing or maintaining a vehicle is a significant investment, and we are committed to making your experience with us as pleasant and stress-free as possible. Visit our Ford dealer in Smithville, MO, today and see how we can help you out. We serve folks hailing from Smithville, Kansas City, Kearney, Savannah, Liberty, and surrounding areas.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 12:00 PM
Sunday Closed
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Showing 280 reviews
January 28, 2025
Second vehicle purchase from Pat in the last year super friendly, courteous, and knowledgeable a real pleasure to work with! friendly, courteous, and knowledgeable a real pleasure to work with! More
by RUDY3207
Verified Customer
January 24, 2025
Waited 1 hour and 40 minutes for an oil change, which is way to long. There were 2 other women waiting in front of me complaining about the same thing. The service sticker that was put in my windshield said way to long. There were 2 other women waiting in front of me complaining about the same thing. The service sticker that was put in my windshield said next service at 139,089 miles (my vehicle has 60,000 miles). The backing from the sticker was also left in the cup holder, not a huge deal but it all adds up to a not so good experience. More
by JULIEW5
January 15, 2025
WHAT AN AWESOME SALES TEAM, THEY LISTENED, LOOKED AT WHAT OPTIONS CONCERNED MY CHOICES. Chase sold me! OPTIONS CONCERNED MY CHOICES. Chase sold me! More
by timmarcott
January 08, 2025
Dave Walley is punctual, professional and super polite. The convenience of scheduling through him and getting the vehicle picked up and delivered back is such a fantastic tool that Smithville Ford provides The convenience of scheduling through him and getting the vehicle picked up and delivered back is such a fantastic tool that Smithville Ford provides for customers. More
by skippi.warren
Employees Worked With
Dave Walley
January 02, 2025
Mike Craig was our salesman & he did VERY WELL ! ! Worked hard to get it done @ was very good with the granddaughter that was there. ! Worked hard to get it done @ was very good with the granddaughter that was there. More
by jhawkfankc1
Employees Worked With
December 26, 2024
Getting service to follow up with me for new tires was a feat in itself. I finally was able to get a schedule and confirm an appointment for tires a week later. The new program of picking up my vehicle and feat in itself. I finally was able to get a schedule and confirm an appointment for tires a week later. The new program of picking up my vehicle and delivering it back to me was the game changer. Dave Walley is kind, professional and gets back with the customer quickly. I knew my car was in good hands. I do hope this new owner gets the turnaround time for service response and action fixed. This area of customer service was frustrating since the change in ownership/management. Everyone is very nice, but actions are uber important! More
by skippi.warren
December 20, 2024
The friendly service manager was great. The waiting room was very clean with refreshments. Clean restrooms. The waiting room was very clean with refreshments. Clean restrooms. More
by jimwietharn
