1,240 Reviews of Smythe Volvo - Service Center
Service Center Had a very pleasant experience. Was in constant touch with me and was very detailed along the way! Outstanding customer service! Would highly recommen Had a very pleasant experience. Was in constant touch with me and was very detailed along the way! Outstanding customer service! Would highly recommend Mr. Jeffers! More
Great service! The staff is very professional and always willing to help. No problem is ever too big or too small for them to handle. Two thumbs up! The staff is very professional and always willing to help. No problem is ever too big or too small for them to handle. Two thumbs up! More
Nice Job Smythe I have been dealing with Smythe Volvo since 1999. Over the years I have gotten to know the service managers and trust them to make sure my car is loo I have been dealing with Smythe Volvo since 1999. Over the years I have gotten to know the service managers and trust them to make sure my car is looked at very thoroughly and to only recommend things that I truly need to have done. This was my first service appointment for my XC60 and it went like clockwork. Doug arranged for a nice loaner car and even accommodated my preference of cars. (It's nice to try something you don't drive all the time!) Service was included in my maintenance package. Doug recommended a tire rotation. Car was ready on time and washed. More
Thanks, Nick! Nick Pavano went above and beyond! I didn't have an appointment and the service department was very busy, but when Nick learned that I didn't live in Nick Pavano went above and beyond! I didn't have an appointment and the service department was very busy, but when Nick learned that I didn't live in the area, he dropped everything and dealt with my car right away. Not only did he take care of the immediate issue with my car, but he made a recommendation for further attention. Thank you, Nick! More
PROFFESSIONAL,PROMPT,PLEASANT,THOROUGH. Refreshing to find competent&congeanial service people.minimal wait time.prompt service with smiles.This establishment and its staff and way of doing Refreshing to find competent&congeanial service people.minimal wait time.prompt service with smiles.This establishment and its staff and way of doing business could be a model for others!They are friendly and efficent while never losing focus on the task at hand and getting it done asap!I have rarely experienced such in recent times in todays marketplace.These folks are fantastic and strive for customer satisfaction in every way they can....KUDOS ALL AROUND! IS IT CONTAGIOUS? THANKYOU SMYTHE! More
Last minute service request We had a last minute issue with our battery. It needed to be replaced. Nick got me a ride to work and back and they took care of it in no time. We had a last minute issue with our battery. It needed to be replaced. Nick got me a ride to work and back and they took care of it in no time. More
Great and extremely thorough service provided by Smythe Volv The service provided by the service dept, that is Nick Pavano, was excellent. I couldn't ask for better updates as to the progress of the repairs, an The service provided by the service dept, that is Nick Pavano, was excellent. I couldn't ask for better updates as to the progress of the repairs, and his explanations were terrific. He was friendly, courteous and very responsive. He helped me order a part i needed from the parts department and followed through there, too. More
Helping Me Out By Finding a Reasonably Priced Solution I needed to have a broken window replaced on my 2006 Volvo XC70. The Dealer's Service Dept. gave me a price for a new window that was more than I wan I needed to have a broken window replaced on my 2006 Volvo XC70. The Dealer's Service Dept. gave me a price for a new window that was more than I wanted to spend. I explained the situation to Nick. He was sympathetic and responsive. Nick found a source for a used window and gave me a very good bundled price (for the window and the installation) that saved me around $250. The window looks great, and the quality of the installation was first rate. I really appreciate the effort that Nick went through to help me out, and the high quality of the repair work that was done. More
Thank You Nick Pavano for Another Great Service Experience Once again I had a terrific experience at Smythe Volvo thanks to the great customer service people in its service department. Nick took great care o Once again I had a terrific experience at Smythe Volvo thanks to the great customer service people in its service department. Nick took great care of me this time making sure I was comfortable during my visit and my car serviced beyond my expectation. More
Service for check engine light My check engine light came on and, naturally, I was concerned about safety. I called Smythe and Nick gave me an appointment quickly, for which I was My check engine light came on and, naturally, I was concerned about safety. I called Smythe and Nick gave me an appointment quickly, for which I was grateful. It turned out the thermostat needed changing. The service was done and I was in and out in the time I was told. I should also say my car is a 2002 wagon and Smythe keeps it running great! They also washed the car, so it also looked terrific after the service! More