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Snethkamp Chrysler-Jeep-Dodge-RAM

Redford, MI

4.8
296 Reviews
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11600 Telegraph Rd

Redford, MI

48239

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Showing 296 reviews

April 30, 2021

The dealership kept me informed regarding the transmission in my Dodge vehicle it was a problem it took a little longer than to be expected because the tech got sick and we had to wait an extra w More

by Cardealer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin
April 30, 2021

I was able to get my vehicle in early in the morning the agents were polite helpful. When we realize there wasn't anything wrong with my vehicle my charge was very acceptable. More

by Black
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick
March 25, 2021

Went in for an oil change, and to have a rear taillight repaired. Finished my truck about an hour later. I paid, and got my keys. I noticed my oil filter was not changed, and vehicle was not lubricated. More

by Robertm6826
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kevin was my service advisor
March 23, 2021

Was very helpful explained everything that needed to be done. They worked fast for the 2 things that was done I was able to wait for my vehicle. More

by Rosa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin
March 10, 2021

MARK, KEVIN, and RICK deserve much to be recognized for their customer service. These young Snethkamp men have been wonderful in assisting with my vehicle! More

by Swift
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
MARK, KEVIN, RICK
March 01, 2021

My keyfab was damaged stopped working so I couldn’t start van or put in gear. I had to have it towed to dealer pay $270 to fix & had to leave it overnight. I would prefer a regular key 🔑 but I got a deal on More

by Karenmayanastasiow
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Sanow, Rick Schwartz, Bill kummerl
February 28, 2021

Dealership charged $94 for synthetic oil changed while other Chrysler dealerships in the area where as low as $59 for the same synthetic oil. No coffee in the waiting area & did no car wash after service. More

by Sean Sims dissatisfied customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Audrey service rep
February 27, 2021

Worst customer service. Had a terrible service experience. Contacted the service supervisor William over 2 weeks ago and he’s yet to call back. Taking my business to a real, ethical dealership More

by Will K
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Audrey, service rep and William, service manager
February 11, 2021

Awesome efficient service. Went in for an oil change and Awesome efficient service. Went in for an oil change and they took care of a new recall as well. Great team of associates, fast, friendly and on top More

by Wsedlm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin
February 10, 2021

Great experience. Had a wonderful time working with Keegan . Would definitely recommend to another family member or friend . Thank you for all the help guys . More

by DeAndre Carter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keegan
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