Snethkamp Chrysler-Jeep-Dodge-RAM - Service Center
Redford, MI
169 Reviews of Snethkamp Chrysler-Jeep-Dodge-RAM - Service Center
Wheel Lock missing Bought a 2015 Jeep wrangler, and today we found out that the Wheel Lock is missing. After contacting the salesperson and Used car manager, they sugges Bought a 2015 Jeep wrangler, and today we found out that the Wheel Lock is missing. After contacting the salesperson and Used car manager, they suggested to buy a new set for $50.00. This is a bad experience and a terrible response from them. I expect better customer service since we purchased the Jeep from them and leased a Ram truck, it's a shame for such a small price to lose a loyal customer! Very disappointed with their attitude in resolving this issue! NM Kaid nmkaid@gmail.com More
GREAT WORK!!!!! My truck is always fixed right when I bring it here. Friendly staff,free internet, great coffee, and always great conversation with the other custom My truck is always fixed right when I bring it here. Friendly staff,free internet, great coffee, and always great conversation with the other customer. More
no respect to the custmors I dropped my vehicle for recall after 6 days they did not call me or let me know what is going on .every time I call them they say we will call you I dropped my vehicle for recall after 6 days they did not call me or let me know what is going on .every time I call them they say we will call you when it is done. they damaged it and they treated me with disrespect and told to tow it out.I will never ever buy Chrysler again More
service I've been buying and servicing my vehicles at Snethkamp Chyrsler Dealer in Redford for years. I would recommend them highly. The sales people are a I've been buying and servicing my vehicles at Snethkamp Chyrsler Dealer in Redford for years. I would recommend them highly. The sales people are a class act. The service dept. is great too. Never any problems with service. they are fast, honest and have highly experienced Mechanics that know what they are doing. More
Excellent Service The service staff was outstanding, courteous and friendly. Kevin was a great help and easy to work with. Service work was done quick and correct the f The service staff was outstanding, courteous and friendly. Kevin was a great help and easy to work with. Service work was done quick and correct the first time and no return visits or additional issues were required. Great experience and will definitely use them again in the future. More
Fuel Pump Replaced I would only recommend this dealership for service if you deal with Mike. It took his honesty and expertise to get corrected what to 5 trips! I am gra I would only recommend this dealership for service if you deal with Mike. It took his honesty and expertise to get corrected what to 5 trips! I am grateful of his sincere understanding of my frustration. He was humble and took charge to correct what was wrong with my vehicle. I truly greatful and appreciative of Mike. Thanks again to Mike of Snethcamp Redford. More
He help me from the best of his knowledge Mike was nice i give him 5 star he helped me and every way that he can and with a smile on his face. Very good Business Mike was nice i give him 5 star he helped me and every way that he can and with a smile on his face. Very good Business More
Great customer service I have adopted them as my service center. Great service and friendly, i had only one issue, or what i thought was a issue, but even that was handled I have adopted them as my service center. Great service and friendly, i had only one issue, or what i thought was a issue, but even that was handled. Gave a google review as well. Thumbs up!!!👍 More
Fast service Went in for oil change oil change took less than 30 minutes to do I was in and out everyone who I encounter with had good customer service Went in for oil change oil change took less than 30 minutes to do I was in and out everyone who I encounter with had good customer service More
Oil change, fuel cap Had taken in before for fuel cap problem. Backed previous repair. Corrected problem and only charged for parts. Completed work in time we were told. Had taken in before for fuel cap problem. Backed previous repair. Corrected problem and only charged for parts. Completed work in time we were told. More