Snethkamp Chrysler-Jeep-Dodge-RAM - Service Center
Redford, MI
166 Reviews of Snethkamp Chrysler-Jeep-Dodge-RAM - Service Center
I was completely impressed with the professionalism and customer service Audrey provided. Audrey exemplified efficiency and punctuality ensuring the service to my vehicle was completed, which should be hal customer service Audrey provided. Audrey exemplified efficiency and punctuality ensuring the service to my vehicle was completed, which should be hallmarks of any service by a company. Audrey Customer Service skills showed why I was left feeling confident my vehicle was going to be repaired timely because of Audrey's calm demeanor and well-informed personality of my vehicle. Audrey made my experience very impressionable and convient with additionally arranging a timely shuttle service to get me from and to my vehicle. Must I also mention another employee that demonstrated not only continuous efforts and time to ensure my parts were ordered and communicated all information is Chris. Chris provided such the comfort when showing his knowledge of my concerns to ensuring I understood the reasoning of the parts being ordered along with providing a timeline for the process to be completed and following through on finding the best appointment date and time. Chris and Audrey caring personalities, charisma, honesty, and patience towards customers, in my opinion and years of experience with mechanic shops, are unmatched. I could not be even more happier with my vehicle results and the positive experience and impression I am left with from the quality mechanical work done on my vehicle to the dealership operation. Beautifully done Snethkamp Chrysler Dodge Jeep Ram. More
Sad thing it took a week to get it repaired or diagnosed but ready within the hour afterwards. Not sure what to do because I hear these problems at other dealerships too. but ready within the hour afterwards. Not sure what to do because I hear these problems at other dealerships too. More