Snethkamp Chrysler-Jeep-Dodge-RAM - Service Center

My keyfab was damaged stopped working so I couldn’t start van or put in gear. I had to have it towed to dealer pay $270 to fix & had to leave it overnight. I would prefer a regular key 🔑 but I got a deal on van or put in gear. I had to have it towed to dealer pay $270 to fix & had to leave it overnight. I would prefer a regular key 🔑 but I got a deal on oil changes also. Adam was helpful. Nothing is easy with new technology & dealer service is more expensive & not always convenient but employees were helpful & nice More

Dealership charged $94 for synthetic oil changed while other Chrysler dealerships in the area where as low as $59 for the same synthetic oil. No coffee in the waiting area & did no car wash after service. other Chrysler dealerships in the area where as low as $59 for the same synthetic oil. No coffee in the waiting area & did no car wash after service. Oil sensor was not reset. The only good thing about this dealership is Audrey the service representative who assisted me was very pleasant and apologized for my dissatisfaction More

Worst customer service. Had a terrible service experience. Contacted the service supervisor William over 2 weeks ago and he’s yet to call back. Taking my business to a real, ethical dealership experience. Contacted the service supervisor William over 2 weeks ago and he’s yet to call back. Taking my business to a real, ethical dealership More

Awesome efficient service. Went in for an oil change and Awesome efficient service. Went in for an oil change and they took care of a new recall as well. Great team of associates, fast, friendly and on top Awesome efficient service. Went in for an oil change and they took care of a new recall as well. Great team of associates, fast, friendly and on top of what your car needs or doesn’t need at the time of service! I haven’t gone anywhere else in years, love Snethkamp! More

I take my 2016 Jeep Wrangler to snethkamp jeep for all my service work and have never had a problem. They have great service personnel and the service techs , mainly jack . service work and have never had a problem. They have great service personnel and the service techs , mainly jack . More

Everyone there was very helpful and friendly will return again for service for my Jeep. Thank you again for the awesome service that you provided me. again for service for my Jeep. Thank you again for the awesome service that you provided me. More

Audrey was great she was very helpful taking care of my vehicle. Would have given 5 stars other than almost every time I come the bill is a lot. Their service work is good though. vehicle. Would have given 5 stars other than almost every time I come the bill is a lot. Their service work is good though. More

I primarily dealt with a staff member named Audrey. The service was very good. I was happy with the results. Thanks! The experience was valuable service was very good. I was happy with the results. Thanks! The experience was valuable More

I called Livonia Chrysler service and they could not get me in for service for 4 weeks and were very unprofessional! I contacted Rick at Snethkamp and he got me in the next day and was very professional. Th me in for service for 4 weeks and were very unprofessional! I contacted Rick at Snethkamp and he got me in the next day and was very professional. They ordered the parts and the next day it was done. More

The only thing I would suggest is a coffee vending machine for the customers. Other than that service was very good. Professional, clean, and prompt! machine for the customers. Other than that service was very good. Professional, clean, and prompt! More