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Soerens Ford - Service Center

Brookfield, WI

4.7
605 Reviews

605 Reviews of Soerens Ford - Service Center

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September 25, 2024

Quick and easy to set up appointment. Great communication and customer service. I would highly recommend Soerens Ford. More

by danaj0620
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Blankenheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curtis Vossekuil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Garfield, Audra Hanson, Michael Randazzo
Sep 27, 2024 -

Soerens Ford responded

Thank you so much for the five-star review! We are appreciative of your business and hope to see you again soon!

September 24, 2024

Soerens always takes care of our vehicles. They are always done timely and right. Great customer service. More

by Shelby Bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Garfield, Audra Hanson
Sep 27, 2024 -

Soerens Ford responded

Thank you for your wonderful review! We appreciate your business and look forward to working with you again.

September 24, 2024

Prompt, curteous, and they even threw in a free car wash when I had done was an oil change. More

by dguast
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Blankenheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 24, 2024

Staff was extremely courteous and service was quick! I would definitely recommended going there for your automotive service needs More

by mrepka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Blankenheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2024 -

Soerens Ford responded

Thank you for the five-star review! We appreciate your business and hope to see you on your next visit.

September 24, 2024

Service Mechanic did a poor job initially securing the loose underbody panel. I did appreciate that the car went back to Soerens and issue was resolved. More

by wvfitzpatrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Garfield, Audra Hanson
Sep 27, 2024 -

Soerens Ford responded

I am so sorry this was your experience with our dealership! Thank you for giving us the opportunity to make it right.

September 23, 2024

Friendly, very helpful and courteous . I am thankful that the dealership was able to do our vehicle right away. More

by jhenning3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Audra Hanson
September 23, 2024

Very good service. Kyle Garfield was very helpful, professional, courteous. I used the car delivery service for the first time., More

by dgkrueg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Garfield
September 20, 2024

Felt rushed and like I was a bother being there. I had an appointment as well. Guess I will go get car service elsewhere More

by patrickmmulvaney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Blankenheim
2.0
This rating includes all reviews, with more weight given to recent reviews.
September 20, 2024

Soerens Ford was professional, communicated well and completed the work in a professional and timely way. I will definitely continue to use Soerens Ford for service and hopefully to get a new truck/car More

by Jay Phebus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember his name, but super guy!, Audra Hanson
September 16, 2024

Service was professional and timely with an accurate evaluation, explanation and estimate of services needed. More

by softlnsue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Garfield
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