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Soerens Ford - Service Center

Brookfield, WI

4.7
609 Reviews

609 Reviews of Soerens Ford - Service Center

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August 02, 2024

Nice employees, good mechanics, efficient Good to deal with and importantly Honest I recommend them More

by t2nospam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Garfield
June 30, 2024

Excellent people at this dealership! Very accommodating and willing to go to great lengths to insure we got immediate service on a Saturday morning in an heavy duty Class C motorhome wit More

by heyjude
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curtis Vossekuil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike, the Service Writer, and Angelina, also a Service Writer, I believe, as well as Carlos, the mechanic ALL were SO friendly and welcoming. Even the receptionist, Kathy and salesman, Scott, were so friendly while we waited for Service. Awesome people!!
Jul 05, 2024 -

Soerens Ford responded

Thank you so much for the amazing review! We appreciate your business and hope to see you again when you are in need of service work.

June 29, 2024

Since I live just a mile north of Soerens, such proximity affords rapid shuttling between us. However, they did not recalibrate the tire pressure sensor, rendering tire readings 6 pounds difference. Thus More

by nsibulls
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Garfield
Jul 05, 2024 -

Soerens Ford responded

Thank you for the review! My apologies, for the inconvenience. We strive to provide the best service possible. It is unfortunate that we were unable to get this done right the first time.

June 29, 2024

Tyler is the reason I go to Soerens Ford for service! A couple of weeks ago I brought my car in for a grease and oil change. At that time I was told I needed new brakes and the rear driver's side b More

by kschroeder29too
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Garfield
Jul 05, 2024 -

Soerens Ford responded

Thank you for the wonderful five-star review! We appreciate your business!

June 28, 2024

This is our second purchase from Soerens Ford in Brookfield. Just as before, the process was nearly effortless. This time, it was even more so because we had our new Maverick Hybrid truck delivered More

by GillesJB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank B, Tyler Garfield
Jul 05, 2024 -

Soerens Ford responded

Thank you for the wonderful five star review! We truly appreciate your business and look forward to servicing all of your vehicle needs.

June 21, 2024

They’re always able to get me in for service in a timely manner and keep me informed of the situation. Have always been totally honest about the issues and have taken the time to explain the repairs. More

by rjhoffmann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Garfield
June 21, 2024

They do a great job of taking care of vehicles in for services. For us that is great. More

by clays53072
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Garfield
June 20, 2024

We got such good service on our F250 and 2010 Mountaineer, we got two Broncos for me and my daughter. Tyler and Curtis are awesome. They really treat you like (ford) family. I feel very confiden More

by sheshe1957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curtis Vossekuil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Garfield
June 19, 2024

Great service. Convenient location. I stay in touch with the sales person to see what is available. More

by bkachnowski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Garfield
Jun 19, 2024 -

Soerens Ford responded

Thank you so very much for your awesome review!

June 19, 2024

Soerens was a wonderful experience. They were super helpful. I’d buy from them again. More

by jerryoven
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Luling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2024 -

Soerens Ford responded

Thank you for the wonderful review! Doug has been here for a few years and strives hard to take very good care of our customers. We appreciate your business.

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