726 Reviews of Soerens Ford - Service Center
Unresponsive - I received multiple emails for car detailing services. I completed the form to request an appointment and never received a phone call, email, follow-up, etc. I mentioned it at my las detailing services. I completed the form to request an appointment and never received a phone call, email, follow-up, etc. I mentioned it at my last oil change appointment and received no response or show of concern. Difficult to work with - I called to schedule an appointment to fix my screen needs to be reset because it freezes every time I start my car. The service guy when I called said the soonest he can get me in is in 9 months. Lack of customer focus - There seems to be no concern from a service perspective to try to support customers, even if the car was purchased from Soerens. More
Another great experience with Soerens Ford! The pickup and delivery went very smooth and so convenient. I recommend Soerens Ford to friends and family. Thank you again! The pickup and delivery went very smooth and so convenient. I recommend Soerens Ford to friends and family. Thank you again! More
Audra was super nice and very friendly. Definitely look forward to working with her again. The mechanic when above and beyond and took care of all my issues that I was having with my truck. Definitely look forward to working with her again. The mechanic when above and beyond and took care of all my issues that I was having with my truck. Very happy with this place. Rm More
Hadn’t been there in years treated me like an every day. Customer did a great job. Got in early got out early clean well organized. Customer did a great job. Got in early got out early clean well organized. More
good experience they came to my workplace to do the repair and were able to complete quickly repair and were able to complete quickly More