482 Reviews of Soerens Ford - Service Center
Excellent Service The people are honest and truly nice to work with, great service department personnel. On time and car is always washed. People inside also take tim The people are honest and truly nice to work with, great service department personnel. On time and car is always washed. People inside also take time to see if you need something to drink or snack on. More
Excellent!!! Friendly Service, excellent employees. Brought my dog in with me and everyone was very friendly with him. I would recommend anyone looking for a veh Friendly Service, excellent employees. Brought my dog in with me and everyone was very friendly with him. I would recommend anyone looking for a vehicle to stop in here. More
Great Service 'n Great Place I love bringing my 2013 Ford Escape to Soerens Ford, IF I have to have servicing. Friendliness is crucial to service and the service is great. I am h I love bringing my 2013 Ford Escape to Soerens Ford, IF I have to have servicing. Friendliness is crucial to service and the service is great. I am happy to tell anyone who will listen about the caring staff, the competence of the service technicians and the overall place. More
Great! Friendly service. Enjoy taking my car there. Every time I take it in they are ready to take care of me and service my car. Friendly service. Enjoy taking my car there. Every time I take it in they are ready to take care of me and service my car. More
On Time. Truck got washed. Out in 45 minutes Tyler was helpful. I had questions and he answered most of them. One was directed back to parts. I wanted to ask about a brake controller installation Tyler was helpful. I had questions and he answered most of them. One was directed back to parts. I wanted to ask about a brake controller installation as I will be purchasing a travel trailer. The parts guy was great. Looked it up, printed out the Ford part number, explained the installation. I like this store! Soerens has come a long way since my last purchase back in 1982! Nice work! Service appointments are a pleasure. Steve Meyer More
oil change 2011 F150 I had a "free" oil change from a previous visit. I used that "coupon" so should of been free... but I had a dirty air filter , and was recommend to h I had a "free" oil change from a previous visit. I used that "coupon" so should of been free... but I had a dirty air filter , and was recommend to have a tire rotation Ok. No worries the filter price only slightly more than auto zone and $16 for a rotation. It doesn't pay for me to drag out my jack, compressor and impact for $16 DO IT, total cost $44 and change. We'll see how the next visit goes to diagnoses my non-function AGAIN rear defogger. More
The Works, done on my Escape. I had The Works done on my Escape, in a timely manner. Thank you. You have a nice, clean waiting area. Professional, knowledgeable people make the Dif I had The Works done on my Escape, in a timely manner. Thank you. You have a nice, clean waiting area. Professional, knowledgeable people make the Difference. More
Ford service appointment for 2004 Ford Explorer This service visit was very friendly and personal from the moment I arrived at the dealership. The service coordinator met me at the door and immedia This service visit was very friendly and personal from the moment I arrived at the dealership. The service coordinator met me at the door and immediately prepared the car for work and began the necessary paperwork. The vehicle was only getting an oil change and tire rotations so I waited for the work to be completed. It took about the amount of time that I was told and I was able to wait in their new, well appointed waiting area. At the completion of the visit, the service coordinator cam to get me in the waiting area and reviewed all of the work that was completed. The vehicle was ready and waiting in the delivery bay fresh with a new car wash. More
Service appointment for vehicle that wad starting hard. Vehicle would not start when we were to bring it in for service appointment. Marjorie took care of arranging for a tow truck & was more than helpful. Vehicle would not start when we were to bring it in for service appointment. Marjorie took care of arranging for a tow truck & was more than helpful. She took great care in explaining the new battery warranty. She is a great employee & Soerens is lucky to have her. More
Fast, courteous and excellent customer service We brought our 2008 F150 to the dealership because we had a "whining" noise. We expected it's repaid to be costly and would take days. Instead it wa We brought our 2008 F150 to the dealership because we had a "whining" noise. We expected it's repaid to be costly and would take days. Instead it was minor and was done same day despite dropping it off mid day. When we picked it up, we were given a complete explanation in layman terms that was easy to understand. Highly recommend this group! More