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Soerens Ford - Service Center

Brookfield, WI

4.7
610 Reviews
Call Service Center (262) 781-9800

610 Reviews of Soerens Ford - Service Center

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April 04, 2024

I come there for all my service. Tyler is very professional and offers great customer service More

by mnelson0902
Recommend Dealer
Yes
Employees Worked With
Tyler Garfield, Tyler Garfield
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Apr 08, 2024 -

Soerens Ford responded

Thank you! We will let Tyler know! Thanks again for the wonderful review.

April 02, 2024

Always an excellent experience at Soerens Ford. I would not consider dealing with any other dealership. More

by wc6002
Recommend Dealer
Yes
Employees Worked With
Tyler Garfield, Tyler Garfield
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Apr 08, 2024 -

Soerens Ford responded

Thank you for your loyalty and amazing review! We appreciate your business!

March 30, 2024

Excellent Service! The staff at Soerens Ford provides professional service in excellent time. Well done! More

by thankfull
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Technician 2511, Tyler Garfield
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March 29, 2024

Great, except for these annoying text messages! Stop with the annoying text messages please! Soerens is a great place, I've purchased my last 6 vehicles there!!! More

by jdd411
Recommend Dealer
Yes
Employees Worked With
Tyler Garfield, Tyler Garfield
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March 25, 2024

Excellent. good place to buy a car. We would buy again in a heartbeat and love the service center with Tyler Garfield. More

by phildakr
Recommend Dealer
Yes
Employees Worked With
Tyler Garfield, Tyler Garfield
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March 25, 2024

I trust Tyler, which is huge John Schmidt is excellent as well The dealership is clean More

by kdbn2003
Recommend Dealer
Yes
Employees Worked With
Tyler Garfield, Tyler Garfield
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Jul 20, 2024 -

Soerens Ford responded

Thank you so much for your positive review! We appreciate you!

March 25, 2024

Friendly, we especially like working with Tyler, explains the issue that a lay person can understand and when car will be ready. More

by pdomier
Recommend Dealer
Yes
Employees Worked With
Tyler Garfield, Tyler Garfield
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January 22, 2024

Ford recall issued in fall last year as Ford says parts are available. Called Soren's on Dec 12th to make apt. Was told earliest available was Jan 18th. Made apt for then and made arrangements to be withou More

by schmidty941
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
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Feb 26, 2024 -

Soerens Ford responded

Hello and thank you for taking the time to leave us your honest feedback. We are disappointed to hear you did not receive top-notch customer service from us and would like the opportunity to try and make this right with you, if we still can. We would like the chance to talk to you further so please do call us at (262) 781-9800 at your earliest convenience so we can work with you to make this right. We hope to hear from you.

December 07, 2023

We had a really difficult experience with Soerens Ford. It took almost a year for them to fix the heat in our van. Multiple times over the year we would be told they would check something and get back to u More

by gcw2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dan
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August 17, 2023

Bought my last 3 cars from Sorens and any work that needs to be done, I get it here also. More

by chapmansdogs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember names, only faces
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