Sons CDJR of Montgomery

Purchased a 2018 Jeep Rubicon the middle part of July from Curtis Brooks at Sons CDJR Montgomery. Curtis Brooks is a flat-out liar. Do not do business with Sons CDHR of Montgomery. They had what appe from Curtis Brooks at Sons CDJR Montgomery. Curtis Brooks is a flat-out liar. Do not do business with Sons CDHR of Montgomery. They had what appeared to be the perfect used Jeep that I was looking for. I asked him many times, is there anything wrong with the Jeep? Does it have any issues, bad scratches, smells etc. He sent pictures and a video of the Jeep but failed to send any of the bad parts of the Jeep. He also said he would have the Jeep cleaned up for me. We negotiated the price which at the time was a good deal. I was 4 hours away. I asked if they would deliver the Jeep to me. Not a problem. I asked what if the Jeep was not what it appeared once it was delivered. Just call me and we will work things out. They only had one key. He said that was not a problem that they would get a key and send it to me. We did the deal, and it was real easy. First problem, Curtis called and said they would not be able to get the key since it had to be programed. He told me to go to my local dealer and they would reimburse me for the key. This took place on the 17th of July. I have just now received the check on August 9th after repeated calls and broken promises. Second problem, the Jeep arrived, and nothing had been cleaned as promised. Jeep was very dirty inside and out. It looked like they literally took it in on trade, ran it through an automatic car wash and let it rip. The interior also had a smell. Third problem, the two rear fenders have half of the plastic clips that hold them on broken off, so they are both lose. The paint condition is nothing like Curtis said it was. Rear fenders had rock chips all over them and the front grill and the very front of the fenders are eaten up with paint flaws. Fourth problem, the Jeep was supposed to have had new tires on it. Four out of five are good and new. The spare tire is the original tire which is dry rotted. All of the wiper blades were bad and the rear was actually torn off. With all of this said the Jeep is a 2018 JL with only 48,000 miles on it. The gentleman that delivered it to me said it drove well and he would sure take it if he was in the market for a Jeep. All and all the Jeep was a looker. One owner with good service records. The Jeep cleaned up well and with a little elbow grease and paint correction it has turned out good. I have had to purchase a new tire for the spare, have fixed both rear fenders and put new wiper blades on it. I recently found where a rear door actuator is bad, and the door has not been locking. Yet another expense. I also looked at the interior air filter which has never been replaced. I have had to spend $2,000.00 on the Jeep just to fix the rear fenders, the door actuator, replace a tire and wiper blades. I did not pay anyone for the paint correction or cleaning since I enjoy doing things like this. Sons CDJR should be ashamed to sell a used car in this condition. Curtis Brooks should be ashamed as a human for being a liar and deceiving a buyer. Someone will say it’s my fault for not laying eyes on the car prior to buying. So true and will not make this mistake again. But where is the integrity of the dealership and the salesman? There is none. After all, has been done, the Jeep has turned out really nice and I have enjoyed it. More

Warning: Do NOT trust this establishment! I made every attempt to come to a positive outcome before resulting to leaving a negative review. I visited the establishment several times, called I made every attempt to come to a positive outcome before resulting to leaving a negative review. I visited the establishment several times, called numerous times, and still absolutely nothing has happened. I have a brand new Jeep Wrangler I purchased from them in JANUARY, that NEVER had a WORKING RADIO OR SCREEN. I was so excited about the new purchase that I wasn't even thinking the radio wouldn't be working or that parts would be malfunctioning on a BRAND NEW JEEP. However, I figured this out only a few days afterwards in January and here we are in MAY and I am still without a working radio. Contacting them and speaking with folks is easy, however, getting someone to actually keep their word and follow through with effective action has been IMPOSSIBLE with them. I DO NOT RECOMMEND! More

I bought a brand new 2023 challenger with zero miles and it's been in the shop more than I have had the car. They have replaced a rear end suspension a fuel pump and I can go on and on I bought the car Dece it's been in the shop more than I have had the car. They have replaced a rear end suspension a fuel pump and I can go on and on I bought the car December of last year haven't had it a year yet. It's been in the shop at least ten times or more. It has been a big inconvenience to me. As a matter of fact the car stopped on me today and now it's back in the shop. Remind you all I just got it back last week from being in the shop. It's very frustrating when you're making payments on a car you barely get to drive. And also have to pay insurance More

Made an appointment for 15 April 2024 a few weeks in advance regarding issues with my 2023 Gladiator (first complementary oil change, tire rotation, valvetrain noises, misfire/stumbling, Bluetooth conce advance regarding issues with my 2023 Gladiator (first complementary oil change, tire rotation, valvetrain noises, misfire/stumbling, Bluetooth concerns). Dropped my truck off at the date and time scheduled (no loaners available). My mileage at drop off was 6399. They changed the oil on day one because I noticed the Jeep app showed 100% oil life. I called that afternoon and my advisor said they had not had a chance to look at the other issues and promised they would look at it the next day. I called them the next day around noon and they said the technician was unable to reproduce any of the issues and there were no codes for misfires, etc. and said it was ready for pickup. The mileage at pickup was 6400. I drove it straight home (no stops or incidents) and the mileage was 6405. The next morning (today) I was loading the kids up for school when I saw huge gashes and scratches on my passenger rear fender. I am certain this damage occurred at the dealership because I took it straight home and parked it without incidents. I called the service manager this morning 17 April 2024 and he asked me to bring it up to the shop to be looked at. He noted they are "pretty honest" and would have notified me if they did the damage but I am honest also and the damage didn't occur with me in the very short time I had it back and minimal drive time before noticing the damage. At this point I am awaiting a resolution for this inconvenience and damage to my newly purchased Gladiator. I do not want conflict with the shop which I would work regularly with to service my truck but here we are. Please make sure to inspect your vehicle before leaving the service lane. This is another inconvenience and the value of my truck is depreciated that much more due to this damage. Dealership admitted fault and stated they were going to tell me but I left with the vehicle already. No phone call any other notification was given until I discovered the damage myself. Resolution from management is pending and I will update my review at that time. More

Called before first visit for a basic oil change was given a price. Once service was given a totally higher amount. Called the service manager to ask why an employee would give the wrong amount for the given a price. Once service was given a totally higher amount. Called the service manager to ask why an employee would give the wrong amount for the oil change. NEVER RECEIVED A COURTESY RETURN CALL. Will not return for service again. More

The Brewbaker experience is always great. The dealership is clean and comfortable. The staff are amazing. They are knowledgeable and professional. Love Brewbaker Kia! The dealership is clean and comfortable. The staff are amazing. They are knowledgeable and professional. Love Brewbaker Kia! More

We purchased a RAM 1500 at this Dealership. The whole process was via email and telephone, since we live 5 hours away. The information flow was good, CJ the sales person and Jam,es the sales ma The whole process was via email and telephone, since we live 5 hours away. The information flow was good, CJ the sales person and Jam,es the sales manager took good care of our needs. The only little negative point was the pickup of our new truck. It was like, hey high good to see you, here is your key drive safely. I am just used to a little more celebration, but maybe I am spoiled and I expect too much. But we enjoyed the ride back home. More

Excellent customer service and professional service work--I'm very satisfied across the board--much appreciated! work--I'm very satisfied across the board--much appreciated! More

At first, the purchase of my vehicle did not start off on a good foot. However, Brewbaker DCJ went above and beyond to rectify the issues. The end result is I purchased an awesome vehicle, and I would highly a good foot. However, Brewbaker DCJ went above and beyond to rectify the issues. The end result is I purchased an awesome vehicle, and I would highly recommend Brewbaker DCJ to anyone looking for a nice quality vehicle. Ask for William Posey, he is an awesome person to deal with and a very helpful Automotive Consultant. More

The sales staff at Brewbaker of Montgomery made the purchasing of our new vehicle very pleasant and seamless. They went above and beyond to accommodate us without any sales pressure. They showed the purchasing of our new vehicle very pleasant and seamless. They went above and beyond to accommodate us without any sales pressure. They showed their MAJIC by getting us in and out in less than an hour once we decided on a vehicle we wanted. From the salesman, Victor, Financing officer, James Goude, to the GM, Erick Wicklund, thank you for a job well done!! A very professional staff and well trained staff. Thank you for everything, More