
Sooner Kia
Norman, OK

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Only 1 issue. Was unable to get financing for the vehicle we wanted. Finance tried to step us in to another vehicle (newer w/ less miles). However, upon driving it Was unable to get financing for the vehicle we wanted. Finance tried to step us in to another vehicle (newer w/ less miles). However, upon driving it I noticed (I grew up with a mechanic father so I know the things to look for) that the brake rotors were warped (vibrated the pedal and the steering wheel), got up to interstate speed and the steering wheel began to shimmy slightly left and right (possible out of balance tire or poor tread wear), finally, upon return to the lot, I noticed a slight smell of burning oil. Upon lifting the hood, I could see an oil leak along the line where the head meets the block (possible head gasket issue or intake manifold. I then decided to look underneath the vehicle and noticed severe oil residue starting at the front crossmember all the way back to the rear end housing. The sales person, went and got the sales manager (I believe that is his title) and he looked under it and tried to say the oil was only because the vehicle had not been cleaned and serviced. Passed on that vehicle, but did get a brand new Kia Forte instead. Many thanks to Billye. More
New car for our daughter I usually don't post reviews, but I feel the need for our experience. We had a wonderful salesman who actually listened to what we were looking for. M I usually don't post reviews, but I feel the need for our experience. We had a wonderful salesman who actually listened to what we were looking for. Made us feel comfortable during the process and made sure we knew each step. Answered all our questions and never made us feel unimportant. The 2 reasons the dealership don't get 5 stars is: inside the waiting area was much to warm for the Oklahoma heat and the length of time the final paperwork took. The total process was over 2 1/2 hours from arrival until we left. Maybe a more streamline process would suggested. Our salesman was Ryan W. More
Great experience, good to deal with and good financing. Got a sales person right away. We went and looked a several vehicles and I made a decision. Got good financing and took it home that night. Good to de Got a sales person right away. We went and looked a several vehicles and I made a decision. Got good financing and took it home that night. Good to deal with, had to haggle a little but had a great experience and will be back. More
We will be back If you are going to buy a car and want a salesman who has a personality and makes you feel comfortable definitely talk to Ryan Woods! He is the best! If you are going to buy a car and want a salesman who has a personality and makes you feel comfortable definitely talk to Ryan Woods! He is the best! He helped get me and my husband into new vehicles and helped immensely throughout the entire process. He's very informative. When it comes to buying a car, as long as Ryan is at Big red, I will be buying all of my cars in the future from there for sure! More
Great They customer service was great. Very happy with the experience sales and mangers are great very helpful on getting the best deal for my girlfriend an They customer service was great. Very happy with the experience sales and mangers are great very helpful on getting the best deal for my girlfriend and I More
Great Staff I recommend this place to all. Bruce , Carlos are great guys and know their stuff. No rip offs just good old fashioned work. Go see them I recommend this place to all. Bruce , Carlos are great guys and know their stuff. No rip offs just good old fashioned work. Go see them More
great dealership This dealership is super great all the people are really nice. They helped me get an awesome car for an awesome price an i couldnt be more happy! This dealership is super great all the people are really nice. They helped me get an awesome car for an awesome price an i couldnt be more happy! More
Big Red Review Greeted respectfully and professionally. Great place for a car! Great environment. Great customer service. Enjoyed my entire time there with popcorn t Greeted respectfully and professionally. Great place for a car! Great environment. Great customer service. Enjoyed my entire time there with popcorn to snack on, water, and coffee! More
Great I went in for something used and cheap and got something brand new and cheap. Couldnt ask for more and the popcorn was good too. I went in for something used and cheap and got something brand new and cheap. Couldnt ask for more and the popcorn was good too. More
My experience was great Great people. I love the car I bought there. No hard sell push. I highly recommend them. If you need a car go see Josh , he is great. Great people. I love the car I bought there. No hard sell push. I highly recommend them. If you need a car go see Josh , he is great. More