Sooner Kia

I had the best experience buying car than I ever had before in my life and I bought many a car's. Big Red Sports and Imports and Spencer Sherbert fantastic job. I got there at 4:30 and I was gone by before in my life and I bought many a car's. Big Red Sports and Imports and Spencer Sherbert fantastic job. I got there at 4:30 and I was gone by 7 it was absolutely fantastic. Spencer met every need that I asked for gave me everything I wanted and I got a fantastic deal. This is the 2nd car I have bought from this location and I'd definitely recommend going to big red absolutely fabulous. ❤ More

Bought a new Kia Sou GT, excellent service I bough my first new car in 13 years, got a Kia Soul GT, got excellent service from this dealership. Love the car. Everyone was great. I bough my first new car in 13 years, got a Kia Soul GT, got excellent service from this dealership. Love the car. Everyone was great. More

very good Nick was very helpful once I decided which Soul I wanted. His manager worked with me to get the price as close to what I could afford to spend. I was Nick was very helpful once I decided which Soul I wanted. His manager worked with me to get the price as close to what I could afford to spend. I was very satisficed with both gentlemen. More

Bought a new Kia Soul from this dealership superb service and service after the sale. Ley was missing and it was ordered and taken care of when said it was going to be done. Would recommend this dealership f and service after the sale. Ley was missing and it was ordered and taken care of when said it was going to be done. Would recommend this dealership for all your Kia needs. More

Joseph was amazing and helpful. Everyone did everything they could to get us what we wanted. They made it as easy as possible for us to get into my husband's new car. they could to get us what we wanted. They made it as easy as possible for us to get into my husband's new car. More

Excellent customer service Very please with everything. They got us in the car we wanted no problem with credit. Driving a great car. Hassle free very friendly people Very please with everything. They got us in the car we wanted no problem with credit. Driving a great car. Hassle free very friendly people More

I had a good experience at Big Red Austin was a great salesman . He helped me get the truck I really liked . If your looking for a certain kind of car or truck go to him he will look ti Austin was a great salesman . He helped me get the truck I really liked . If your looking for a certain kind of car or truck go to him he will look till he finds the car you want. More

Great Customer Service Connor Crossley made my car buying experience relaxed and enjoyable. He took the time to make sure I knew what came next in the process and made sure Connor Crossley made my car buying experience relaxed and enjoyable. He took the time to make sure I knew what came next in the process and made sure I was comfortable. He did not go and leave me sitting and waiting by myself wondering what was going on. That is very much appreciated. David and John were great also very pleasant and professional Thanks Guys. Laurie Coleman More

Awful company Awful service...RUN ABSOLUTE SHAM OF A COMPANY....RUN Where do I start. Big Red Sports took possession of my car in January of 2019 due to engine failure on a 2016 Kia ABSOLUTE SHAM OF A COMPANY....RUN Where do I start. Big Red Sports took possession of my car in January of 2019 due to engine failure on a 2016 Kia. They initially tried to claim the engine failure was my fault and make me pay $7000 to replace it, even though I had perfect service records and Kia had been sued in several class action lawsuits related to the exact engine failure I experienced. After having to contact an attorney they finally agreed to replace the engine under the warranty, they kept the car for over 9 months. When the car was finally ready, Renea (Service Manager) told me we had two days to pick up the car or they would start charging me $45 a day. After explaining that we lived nearly two hours away and asked if we could pick the car up in four days rather than the two, Renea flat out refused. Renea stated that they had been covering the rental car for 9 months, as if it was out of the kindness of their heart and not because their engine failed under warranty due to manufacturing defects that left engine shavings in the oil. She also had the nerve to say 'well we shouldn't have been servicing your car anyways, as there is a dealership slightly closer to you in Lawton. Really.....REALLY? Well if that were the case you should have said something when you took possession of the car, not 9 months later when you are trying to again screw over a customer. I have never seen a 'manager' treat a customer worse than Renea. Even new managers have a basic understanding of right and wrong, and do what they can to take care of a customer. DO NOT GIVE YOUR BUSINESS to this company, you will absolutely regret it. I asked Renea if after keeping the car for 9 months why they couldn't keep it an additional two days without charging us, as we had to make arrangements to get time off of work to drive to the dealership two hours away. I asked her if this was the right thing to do for a customer, the right way to treat a customer, who has frankly been through hell for the last 9 months. She stated it was and she was proud of the service she provided. She really said that! LOL I would be embarrassed if I were her, and if I was in charge of who was managing my dealership's service department I'd be embarrassed by her actions and I would certainly question her judgement. More

Absolutely horrible. Switch and bait for sure! Not truthful The facility is disgusting. Sales people are extremely unprofessional. In the first two minutes of entering the building the sales associate said F@€£ The facility is disgusting. Sales people are extremely unprofessional. In the first two minutes of entering the building the sales associate said F@€£ seven times and called their co worker a xxxxx idiot. They refused to show us the sticker price on a vehicle. Which we knew because we had researched for three weeks and visited four other Kia dealerships. They priced the vehicle $7K over MSRP and then tried to lie about it. Stated on the phone they had the vehicle we were looking for, actually said “im looking right it”. When we got there, yep, no vehicle. This dealership is a joke. I should have listened to friends who told us their horror stories and how awful Big Red Kia in Norman is. FYI. We ordered the vehicle we wanted exactly how we wanted it from Ferguson Kia in Tulsa for MSRP!!! If I could give zero stars I would for sure. More