Sooner Kia

Be weary I basically know there is absolutely nothing we can do about this because my husband signed the contract, but be weary of this place. I called the I basically know there is absolutely nothing we can do about this because my husband signed the contract, but be weary of this place. I called the dealership beforehand and gave then the stock# of the vehicle we wanted to come look at. They verified they had it in stock. I ask if they would honor the internet pricing. They said yes. We get there, I show them the screenshot of the vehicle we came to look at. The screenshot included the VIN# as well as the stock#. The guy says yes they gave me the key to it earlier, I will go get it. The car he brings looks exactly like the internet picture. Same color, same interior, same year, same model, etc. I did not cosign with my husband so I did not get to look as close to everything as I normally or should have. My husband is use to me handling this kind of stuff. Anyways, he goes in and signs everything. We are headed home and I am looking at the contract and they charged him $1013 more. And yes I know there are taxes and fees. They definitely charged us more. I call to talk to the manager and comes to find out we had actually bought a different vehicle than the one online and basically there was nothing he could do because hey my husband did sign the contract. No one told us that it was a different vehicle. I had even put the wrong vehicle on our insurance because I just used the VIN# on the screenshot of the vehicle we thought we was buying. The VIN#s were even very close. The dealer kept offering free oil changes and saying we had buyers remorse. We do not have any buyers remorse. We picked the car we wanted online and had every intention of purchasing that vehicle. I even told them we could come change the vehicle for the one we thought we was buying, but obviously they are not going to do that. Buzz Banfield (General Manger) showed no empathy and Big Red Sports has zero integurity. More

Worst dealership experience It seems no one at Big Red knows how to write a contract (there were 3 attempts made). Customer service is the poorest I’ve seen dealership or otherwi It seems no one at Big Red knows how to write a contract (there were 3 attempts made). Customer service is the poorest I’ve seen dealership or otherwise. When no title came after 30 days OTAG was contacted only to find out the title from the previous owner had not been completed correctly either! There is either an extreme lack of knowledge and processes or an extreme lack of integrity at Big Red Sports and Imports. To top it all off after 6 days of us contacting the dealership to have the car picked up the general manger Buzz wouldn’t even get on the phone with me. So glad this horrendous experience is over. More

Liars We where approved to get a car and I was suppose to be the co-signer. They told us we where approved and came down. The new car sales manager told us We where approved to get a car and I was suppose to be the co-signer. They told us we where approved and came down. The new car sales manager told us we could be approved for several different ones. We drove three different types we where told we where approved for. So then we go back in and they tell us we are not approved for them only the one. So we drive another of the one we are approved and then for some reason they changed the car after we drove it. They flat out lied to us and told us it had three features on it that was not on the car and because we spent 6 plus hours there and where tossed around and given a new salesman that know anything we came home with a car we weren’t suppose to have. We where told it had tinted windows and it was dark when we left and the blind spot control and lane control. We didn’t have any. I called to complain and never heard from anybody. Also I was suppose to be the co-signer and when we went to fill out final papers I was the one on the loan not the co-signer. All of the sales people and manager had lied to us and told us my daughter was on the loan and I was the co-signer. Absolutely the worst experience I have had. Would not recommend them to anybody. They are such liars and won’t call back to try to fix anything. Don’t go there. You will get screwed like we did. And because you drive off the lot and don’t know your lied to and they are closing so you can’t go back you are stuck with it. Please check everything before you leave there because of all the liars that work there. I caught three different people in lies. Shame on you More

Friendly staff and great selection I don't have the greatest credit. They worked with be and got me in a new car for a reasonable monthly payment. Salesperson Chloe made the whole purch I don't have the greatest credit. They worked with be and got me in a new car for a reasonable monthly payment. Salesperson Chloe made the whole purchasing process a lot more pleasant. More

Great experience Darryl Moss went beyond what I have ever experienced from a car sales person before to help me get a new car after a car wreck on 6/30/19 by 7/1/19 Da Darryl Moss went beyond what I have ever experienced from a car sales person before to help me get a new car after a car wreck on 6/30/19 by 7/1/19 Darryl had me in a new car More

Looking for Used car, Bought a new one! The sales people are very nice, not pushy at all. Enjoyed the entire experience. I went in looking for a good used vehicle and ended up purchasing a The sales people are very nice, not pushy at all. Enjoyed the entire experience. I went in looking for a good used vehicle and ended up purchasing a new car. More

Thieves sell cars they do not have the title for These thieves sold me a car and I paid cash for the car no financing. The problem is it has been a month and still no title and there saying it could These thieves sold me a car and I paid cash for the car no financing. The problem is it has been a month and still no title and there saying it could take another month. If I had been told from the start they did not have the title there would not have been a sell. I will never go back to this dealership and will tell everyone I meet exactly how they do business. More

Thank you for going the extra mile I have been buying cars for years as I am almost 60. I have always stuck close to home OKC area when buying a new or used car, I have seven kid's an I have been buying cars for years as I am almost 60. I have always stuck close to home OKC area when buying a new or used car, I have seven kid's and some new cars some used cars and some co-signs. In 2016 I decided to travel out of my comfort zone and go to Big Red Sports and imports in Norman. Best decision I ever made. After my fourth purchase they continue to amaze me at how they go the extra mile to ensure I am completely satisfied. Finally a dealer that cares more about the customer than the bottom line. See you for my next purchase. Thank you Big Red God Bless Larry More

Wonderful experience Talon was one of the best salesmen in my history of car purchases. Loved the hospitality and was able to purchase a wonderful car I had my eye on, and Talon was one of the best salesmen in my history of car purchases. Loved the hospitality and was able to purchase a wonderful car I had my eye on, and didn’t feel pressured whatsoever during the process! More

Worst car buying experience ever I wouldn’t recommend this place to anyone. They stole $2000 from us and don’t want to talk to me or my lawyer about it. I wouldn’t recommend this place to anyone. They stole $2000 from us and don’t want to talk to me or my lawyer about it. More