South Bay BMW - Service Center

Willy is the best! Willy, my service rep at South Bay BMW, is always the best! Professional, attentive and a pleasure to work with. They're lucky to have him! Willy, my service rep at South Bay BMW, is always the best! Professional, attentive and a pleasure to work with. They're lucky to have him! More

Best Dealership Ever Very professional team. Proactive with service scheduling, loaner arrangements. Everything went smoothly and everyone was friendly. My only concerns Very professional team. Proactive with service scheduling, loaner arrangements. Everything went smoothly and everyone was friendly. My only concerns are that the dealership is too cold inside and seating is needed in area where you wait outside to pickup your car. More

My recent (October 2017) Service at South Bay BMW My Service Adviser, May Villalobos managed service of my car in a friendly, professional and expeditious manner which was very much appreciated. It is My Service Adviser, May Villalobos managed service of my car in a friendly, professional and expeditious manner which was very much appreciated. It is because of that, I will come back for future service at South Bay BMW. Thank you May and South Bay BMW. More

Standard 6,000 mile service and treated like a king! I can't get over how amazing the service has been at South Bay BMW from the time I first drove in looking for a car, to the follow up service appointm I can't get over how amazing the service has been at South Bay BMW from the time I first drove in looking for a car, to the follow up service appointments. I had my second service over the weekend and it's been exceptional. They gave me a rental car and from drop off to on my way was less than 20 minutes, and my car was clean and ready by the time I was out of my yoga class. I can't recommend this dealership enough from the purchase experience through the ongoing service needs. Keep up the great work! More

Great Staff very helpful Went in for regular maintenance and Kyle was very helpful. He went out of his way to make sure I was well taken care of and that all my questions was Went in for regular maintenance and Kyle was very helpful. He went out of his way to make sure I was well taken care of and that all my questions was answered. Always kept me informed. Yay Kyle! More

Easy service appointment Jackson Hwang in the service department was very attentive and I was happy working with him , he's caring and professional and is truly an asset to BM Jackson Hwang in the service department was very attentive and I was happy working with him , he's caring and professional and is truly an asset to BMW . More

NANANA I do not want to be listed on your website or any other for my comments. I think you need to consider revising your survey. I do not want to be listed on your website or any other for my comments. I think you need to consider revising your survey. More

Car Serviced Lino went beyond to make sure that my car was taken care of. He pointed out maintenance work that needed tending to like the coolant and made sure t Lino went beyond to make sure that my car was taken care of. He pointed out maintenance work that needed tending to like the coolant and made sure that I my wiper blades were replaced. I mentioned issues that I was having with my car, and they were fixed!. He's a very honest employee. I will make sure that I that I bring my car back to So Bay Mini. More

Great Experience! i've been taking my cars to this deal for many years and always have the best experience. never any problems. always friendly and on time. i've been taking my cars to this deal for many years and always have the best experience. never any problems. always friendly and on time. More

Service on 7 series My Husband and I had a great overall experience. Joshua West was amazing from start to finish. He took the time to explain everything to us and made i My Husband and I had a great overall experience. Joshua West was amazing from start to finish. He took the time to explain everything to us and made it an easy transition from getting a rental car, to personally handing my key to me when the job was done. Its nice to deal with one person, rather than a few who really don't know the process of what you came in for. More