South County Auto Plaza

Got this car less then 30 days and the car was filthy. The car had the check engine light on and we called to inform our salesman. He said to bring the car up and he would get the car detailed and fix the The car had the check engine light on and we called to inform our salesman. He said to bring the car up and he would get the car detailed and fix the check engine light. Went on Thursday and Jeff was not there but the GM Dan was and they said they couldn’t do the detail because it would take 3-4 hours. The Gm said he would talk to Jeff and call back the next day which was a Friday. We have called several times and they keep taking messages yet GM Dan hasn’t called me back but Jeff keeps trying to block us from handling this situation. We’re following up as the GM Dan told us but everytime we call he’s either in a “meeting” or with “a customer”. Jeff has tried to stop us from talking to the GM and even lied on my partner stating they detailed the car when they came to have the check engine light reset. Still no calls returned and Jeff keeps lying putting others in his lie and he wasn’t there. All of them are vultures and want your money. Jeff harassed me the whole week of me buying the car just to give me a car that wasn’t cleaned out properly. We just want them to fix what they said they would fix. Jeff has swindled us out of money and he didn’t even make sure his ducks were in a row. More

DO NOT BUY FROM HERE! NOTHING BUT PROBLEMS,THEY DONT WANT TO FIX or TAKE ACCOUNTABILITY Bought a 2013 Jeep Grand Cherokee Limited 3.6L once I left the lot and got on th NOTHING BUT PROBLEMS,THEY DONT WANT TO FIX or TAKE ACCOUNTABILITY Bought a 2013 Jeep Grand Cherokee Limited 3.6L once I left the lot and got on the highway noticed it was shaking really bad between 50-60 mph. Headlight needed replaced(still not replaced) my husband had to charge the ac. Took it to a vehicle repair shop and had them go over the vehicle. Needs shocks on both front and back. The entire front suspension needs replaced and rear needs replaced. The EXTRA INSURANCE that they MAKE you take and PAY for in your loan al9ng with GAP insurance, doe NOT want to cover most of it. Fighting over the phone with the certified mechanic saying my vehicle does not have shocks or struts. WHAT A JOKE. I asked the boss of this place to exchange vehicles because it was not even a week that i had it. NOPE cant do that. Told me to bring it in so THEIR mechanic can look at it. I JUST SENT U THE COPY OF WHAT IS WRONG WITH IT FROM THE CERTIFIED MECHANIC SHOP. why do they need to look at it? So they can temporarily fix the problem to shut me up for a minute. xx! Missouri dont have a lemon law unless it is a new vehicle. However there is another law similar in Missouri for used vehicles and I will be contacting them over my vehicle. Now i had to change the battery yesterday and now all my dash lights are flashing,can not take it out of park, my windshield wipers are on at all times even though they are turned off and so much more. I am seriously ANGRY and this place dont care about their customers as they made their sale and commision. I should have known when I was talking to a customer while waiting and they were telling me their vehicle was having problems. DO NOT BUY FROM THIS PLACE! YOU WILL BE MAKING A HUGE MISTAKE that you will make payments on for years. More

Friendly sales people to deal with. Jeff was great as our sales person! I would check with South County Auto Plaza again for a vehicle if I need one in the future. Jeff was great as our sales person! I would check with South County Auto Plaza again for a vehicle if I need one in the future. More

Good vehicles and a great team. Very nice vehicle inspection and preparation. Smaller store so you are buying a quality vehicle, not somebody's oversized building and lot. Go in, a Very nice vehicle inspection and preparation. Smaller store so you are buying a quality vehicle, not somebody's oversized building and lot. Go in, and drive out in a nice ride. More

Worked with derek. got a 2011 chevy cruze. nice used car. noticed the cars air wasn't blowing very cold which was annoying but derek got me right in imediatley for a ac got a 2011 chevy cruze. nice used car. noticed the cars air wasn't blowing very cold which was annoying but derek got me right in imediatley for a ac charge and its working perfectly. i really do love my new car. More

Bought my new car from deric! A PLUS SERVICE. In and out with a beautiful car. I will be back!!! A PLUS SERVICE. In and out with a beautiful car. I will be back!!! More

Great inventory Great staff! !! I highly recommend South County Auto Plaza to anyone in the market for a great Used vehicle !! I highly recommend South County Auto Plaza to anyone in the market for a great Used vehicle More

Just purchased a 2015 F-150 from deric. Good experience. worked with me on price and got me a lower interest rate than my credit union. clean truck good selection. will be back. Good experience. worked with me on price and got me a lower interest rate than my credit union. clean truck good selection. will be back. More

I Purchased my dream Toyota Highlander here. LOve love love it. Been a great car and everyone compliments me when I drive it. Easy good deal. 5 stars LOve love love it. Been a great car and everyone compliments me when I drive it. Easy good deal. 5 stars More

Don't go to this dealer buyer beware! !I bought a 2011 ford expedition limited back in February from the moment I pulled away that evening I started having problems. I called the very next !I bought a 2011 ford expedition limited back in February from the moment I pulled away that evening I started having problems. I called the very next day which was a Saturday and made Jeff the salesman I had aware of the problems he said he would have to get with the guy in charge of the shop Monday to see when they could get it in to look at it, I never got a call back on that Monday so Tuesday I called and left a message I still never got a call I again called Wednesday and Thursday with again no one getting back to me. Saturday morning I left a review obviously it wasn't a good one it wasn't a hr after that review I have someone contacting me from the dealership and it was the manager asking me all kinds of questions and telling me his boss told him to fix this issue so he told me he personally was going to see to it my ride is fixed. He was asking when I could drop it off and I told him whenever as long as I'm getting a loaner because it is my only transportation and getting someone to follow me up to the dealer at 5 or 6 in the morning a hour away isn't going to be easy. They said they dnt do loaners but they have a car rental place they always use so I said great thinking they covered it. So I got the vehicle up there in the afternoon Tuesday and I had my son with me I told them some important information I had learned about the triton V8 motor that they were notoriously known to have timing belt and or chain issues around a 100,000 to about 16000 and I had 2 mechanics tell me that and that's what it sounds like my issue is they said they were taking itdwn the Rd so I left a note on my seat explaining what I had learned they proceeded to take me and my son to the rental place. They drop us off and left come to find out they didn't cover anything nor did they even call them to reserve a car and that's what all dealerships do but most cover it for their customer. So my son and we're stranded I had to call a friend for a ride. After 3 days I picked it up and it still wasn't fixed so I had to make a appointment again therefore trying to find someone to follow me and drop it off. Keep in mind they only give u 30 day 3000 mile warranty and it seemed like I was constantly giving the run around so they could say I had it over the time now it's not under warranty. I finally was able to drop it off again by this time I got some body damage from a deer so I was trying to plan it where I could have them fix that issue and then I'll pick it up and take it to the body shop. After another 3 days they said they put a sensor on it and they drove it and runs great so I picked it up and drove it 10 min down the Rd to body shop they had it for 2 months I picked it up from body shop just last week and on my way home it started idling rough again and almost died so I call the dealership on Friday the 17th asking for a manager and I explained this whole situation to this guy he tells me he is with a customer and he would have him call me asap guess what heard absolutely nothing and now it's Monday afternoon and still nothing this dealership is the absolute worst I've ever dealt with they lie to you and sell junk we hooked it up to a code reader and it through 6 codes they told me it wasn't throwing any codes after I lef them and they lied. So hear I am I've had problems from day one and it never got fixed like I was promised and it's past the warranty and I'm getting the run around. I'm not done this car is the true definition of lemon and now I guess I have to go to the next level and get a attorney since auto plaza lied and sold me a lemon so whatever you do go anywhere but south county auto plaza to buy your next car or truck.. More