South Dade Kia - Service Center

A "brand new" car with less than 2000 miles should not have an engine error or stall in the middle of the street! Let me begin with the disappointing "appointment" system. When I called the service dep have an engine error or stall in the middle of the street! Let me begin with the disappointing "appointment" system. When I called the service department and was given an "appointment" for Saturday at 12:30pm, I was never told (nor expected) that there would not be anyone in the service department to actually look at my car! What, then, is the purpose of setting an appointment?!?!?!? The service person said they would look at the codes and let me know... while I was stranded there, since they were "servicing" my car. After a while, he came back and confirmed that no one would look at it until Monday. Well, at least he got me a rental car and I was able to go home. Finally, on Monday afternoon, I received a call from someone else in service. While the service staff was courteous, they could not give me any reason why this happened. Their only answer was that it "was an old code." Really? How can a NEW car with less than 2000 miles have an "old code"? Doesn't that make the situation worse??? Does that mean that when I bought the "new" car, it already had that code in the computer and it was reset so that I wouldn't see it? Did I get sold a lemon? Honestly, not happy and now scared to drive my "new" car for fear that it will stall in the intersection again. I should have stayed with Honda. More

Let me just say this. South dade kia is the only place I will go to here in Miami. They are always nice and customer service is great. I hope they stay that way. Btw Steven was very helpful and precise. Pri will go to here in Miami. They are always nice and customer service is great. I hope they stay that way. Btw Steven was very helpful and precise. Pricing was just right for the service on my mom’s car. More

I am happy with the customer service also, they did a great job fixing my car. I will recommend this dealer and their customer service. great job fixing my car. I will recommend this dealer and their customer service. More

Great experience taking the car in for service for the first time. Fast, nice, helpful, and socially distant. And very clear about was covered by the maintenance package we pre-paid for without being push first time. Fast, nice, helpful, and socially distant. And very clear about was covered by the maintenance package we pre-paid for without being pushy about other services. More

I received great service since the car's inspection and work was done in a very short time. My service advisor Josh was helpful and polite. work was done in a very short time. My service advisor Josh was helpful and polite. More

Ny service advisor Stephen was helpful and did his best to make sure my car was just sitting around like the last time I brought it in. to make sure my car was just sitting around like the last time I brought it in. More

I received great service. Luis was very friendly and professional. I will be coming back regularly for the oil changes and car maintenance. Thank you. professional. I will be coming back regularly for the oil changes and car maintenance. Thank you. More

I'm always looking for my advisors Abdiel or Josh. Recently its been Josh , so they know me and my Vehicle. I trust their input and advice. Thank you. For a job well done😊 Recently its been Josh , so they know me and my Vehicle. I trust their input and advice. Thank you. For a job well done😊 More

The whole process was very easy from start to finish. We appreciated the quick service, explanation of the process, and phone calls and texts. Communication was simple and effective! appreciated the quick service, explanation of the process, and phone calls and texts. Communication was simple and effective! More

Muy buen servicio y rápido. Lleve mi Kia Sportage a una rotación de gomas y cambio de aceite. Muy buena atención de parte de los empleado de servicio. rotación de gomas y cambio de aceite. Muy buena atención de parte de los empleado de servicio. More