South Dade Kia - Service Center

Consumers Beware Service Dept Theft ] to train their employees not to steal merchandise from clients vehicle. I decided to go here to this dealer on January 4, 2018 for a simple oil chan ] to train their employees not to steal merchandise from clients vehicle. I decided to go here to this dealer on January 4, 2018 for a simple oil change which I had received a flyer over the mail. I had my blue tooth boom box stolen from one of their employees while the car was in their service dept. I asked the service manager to investigate and he did. Upon investigating he did not find my boom box. He said he will contact his manager and discuss the matter. Upon ME following up the next day he said his corporate office will cut me a check for my item which he said will take 7 to 10 business days. I said ok. Upon ME following up with phone calls and driving back to the dealer still no check. Went recently back to the dealer and spoke to the sales manager inside the showroom and he was aware of my situation. He then produced a receipt for me to keep for my records on January11 and said it takes 7-10 days for the check to get cut. Still waiting for my check to get cut as promised back in January 5th. I wait patiently. I will never return or recommend this dealer to anyone. There is no follow up customer service on their part and my item was stolen. Consumers Beware. Hopefully by January 26th their (2nd) promise date my check will be in. Please feel free to contact me. Sincerely. Jesus Romero More

ABDIEL SUAREZ IS A CUSTOMER'S DREAM SERVICE REP I have been going to this Kia dealership since I bought my car 5 years ago. Since first meeting Abdiel Suarez, I have always returned to this dealer I have been going to this Kia dealership since I bought my car 5 years ago. Since first meeting Abdiel Suarez, I have always returned to this dealership because of his great customer service. Abdiel is very professional, very knowledgeable about cars and their various problems, and he knows how to treat a customer with kindness and respect. All the other service reps at Sunshine Kia should take lessons from him. He is an asset to Sunshine Kia and I hope the managers realize that. I never have to return to the dealership with the same problem twice when Abdiel handles my service request. He is the BEST!!!!!! Hooray Abdiel. More

new Kia dealership visit Problems with my 2014 Optima Lease lead me to Sunshine Kia ,the service dept.got to work on it with Service mgr and Edgar,and engine was repaired . Problems with my 2014 Optima Lease lead me to Sunshine Kia ,the service dept.got to work on it with Service mgr and Edgar,and engine was repaired . I proceeded to look into new Kia vehicles And Cecilia Redonda was very helpful in asissting with information. I left the lot with two new Leases .Eric the new car mgr was also very helpful in working with me as well. More

Good Job The service really fast and very nice people also with knolage of the job the service time amazing thanks to services people and tecnicians very profe The service really fast and very nice people also with knolage of the job the service time amazing thanks to services people and tecnicians very profesionals More

BEST KIA DEALERSHIP IN MIAMI Eric and Madelayne are FANTASTIC! They went further then above and beyond to assist me with my trade in. I have never met such honest, compassionate, Eric and Madelayne are FANTASTIC! They went further then above and beyond to assist me with my trade in. I have never met such honest, compassionate, and helpful car dealers. Officially an exclusive Sunshine Kia customer. More

Always Great with Excellent Service! Excellent service and staff!!! Friendly, Most Knowledgeable and Courteous. They always go above and beyond for their customers, thank you. Keep up Excellent service and staff!!! Friendly, Most Knowledgeable and Courteous. They always go above and beyond for their customers, thank you. Keep up the GREAT job :) More

excellent service!! The service consultant, Abdiel, was very professional and courteous!! My vehicle was ready a lot sooner that anticipated. He also offered to do a free The service consultant, Abdiel, was very professional and courteous!! My vehicle was ready a lot sooner that anticipated. He also offered to do a free wash next time as my car didn't need it this time. More

Excellence Excellent customer care, fast service. The agents and other employees show they care about customers. And the ambience in this place will tell you ev Excellent customer care, fast service. The agents and other employees show they care about customers. And the ambience in this place will tell you everything, if you only looking for good service and to be taken care of. If you're looking for something else, that would be another history More

Confidence Good relationships are built on trust. Abdiel qualifies! He is my go-to-person without a doubt! I can rely on him for answers to my questions, in orde Good relationships are built on trust. Abdiel qualifies! He is my go-to-person without a doubt! I can rely on him for answers to my questions, in order to make an informed decision regarding my car service. Thank you, Bro. More

Because my wife and I have a Kia Sorento and a Kia Sedona. We bought them at this dealer and so far we are extremely happy with the treatment. All my life, prior to buying my Sedona, I was a Ford Do Sedona. We bought them at this dealer and so far we are extremely happy with the treatment. All my life, prior to buying my Sedona, I was a Ford Dodge man... but now I am a Kia customer and very satisfy with it. Gonzalo Pedroso is always there for us and if we dont call him, he will call us to make sure that everything is in order. Again thank you all for your great customer service. More