South Houston Nissan

Worse car purchase experience ever I have ever had! For a used car you get charged for advertising the vehicle and for them to fix it to put up for sale, this was an upcharge of $6500, which is ridicul For a used car you get charged for advertising the vehicle and for them to fix it to put up for sale, this was an upcharge of $6500, which is ridiculous, when can just put this amount towards new car purchase. And apparently only this dealership is the only one who charges the customer for it. Do to the pressure to purchase the used car I decided I didn't want the car and I went to return it 2 days later when I found out my loan approval was in "limbo" and met with Chris Ferrante and he threaten me that if I did not take the car I was not going to get my $4000 down payment back, knowing very well that by law they had to refund me my money! He figured that since I was a minority female that I didn't know better! I called multiple times to get ahold of the GM, Jon Letang, with no luck, apparently, he's time is too valuable to deal with customers. I ended getting an addition $1000 discount on the car. The GM sent me to Antelmo Nunez, I asked him to give me an itemize list of what was paid with the $6500 he told me salesperson was to contact me, 2 weeks later I have yet to hear from someone. I also do not have information on how to get ahold of the credit union who financed my car as there is no phone number on the paperwork, but I was told in order to get the $1000 discount I had to go thru that specific credit union as they have to send the credit union a certain number of customers. Run from this dealership it is a scam and all they care is about closing the deal and once that's done, they will not make any effort to answer or assist in any type of way. PLEASE BECAREFUL with this dealership! More

Cinthia was very helpful and understanding made my first car purchase very fast and easy will definitely recommend her if you need Spanish as well great customer service car purchase very fast and easy will definitely recommend her if you need Spanish as well great customer service More

This car dealership was great! Cinthia helped me all throughout the process and had very good communication with me. Amazing service from her! Cinthia helped me all throughout the process and had very good communication with me. Amazing service from her! More

So happy to have made this my first stop Cinthia was able to inform me well and make my first car purchase as easy as possible thank you South Houston Nissan to inform me well and make my first car purchase as easy as possible thank you South Houston Nissan More

The best experience with the dealer in general, but Dulce's attention definitely made the difference in making me return in the future, excellent attention . Dulce's attention definitely made the difference in making me return in the future, excellent attention . More

I visited this dealership based on a Carfax listing that showed a very good price. After driving an hour to get there, I was told the price included multiple discounts (dealer, military, student, and Nissan showed a very good price. After driving an hour to get there, I was told the price included multiple discounts (dealer, military, student, and Nissan employee) and that I was only eligible for a $500 student discount, making the actual price $31,500 from 23,700 This deceptive pricing tactic felt like a blatant attempt to lure customers. To make matters worse, the staff was unprofessional and unhelpful. If I could, I would give them negative stars. More

Sales guy Diego said he would call us the next day if they could meet our budget and he text us saying that he could - even telling texting us the breakdown of the drive out price after our down payment. they could meet our budget and he text us saying that he could - even telling texting us the breakdown of the drive out price after our down payment. We drove back up there and they wouldn't honor the texted price, and they jacked the price up after they found out we had our own financing! They also wouldn't let us talk to their financing department to verify their quoted payment options to see if their financing was better than what we had. More

They will try to bait and switch you with a lower advertised price online. They will confirm your appointment and lie to you over the phone telling you the vehicle is there. Then when you arrive at advertised price online. They will confirm your appointment and lie to you over the phone telling you the vehicle is there. Then when you arrive at the dealership 30 minutes later they say it is sold. I even inquired about the same vehicle under a different name several hours after I left the dealership to see if it was an honest mistake and they yet again confirmed that the car was still available and tried to set an appointment. So I know for sure it wasn't a mistake. It is a fake advertisement. Basic bait and switch scam. More

The Dealers website prices are misleading, they advertise a certain price to pull you in but as soon as they present the numbers they are at least 10,000 dollars more than the website prices, pretty pathetic a certain price to pull you in but as soon as they present the numbers they are at least 10,000 dollars more than the website prices, pretty pathetic attitude just to lure the customers in. More

Best experience ever so happy to finally receive excellent customer service. My experience was Amazing. excellent customer service. My experience was Amazing. More