South Point Hyundai

They had redo my invoice three times before getting it right which took forever. When I asked what happened, the service representative stated “I did it wrong.” After the third time, I asked again what ha right which took forever. When I asked what happened, the service representative stated “I did it wrong.” After the third time, I asked again what happened and he replied “I did it wrong again.” He refused to explain why it kept happening. More

4 month wait to fix my 2022 Santa Fe’s horn. Contacted SouthPoint Hyundai on 9/18/23, explained the horn was inop (can’t pass motor vehicle inspection without it). It’s a safety issue and even Contacted SouthPoint Hyundai on 9/18/23, explained the horn was inop (can’t pass motor vehicle inspection without it). It’s a safety issue and even with that I was told I’d need to wait 4 months until January 2024 to get it looked at. Was given all kinds of excuses about this ridiculous delay (supply chain issues, lots of people moving to Austin, etc). I checked a couple of competitors to fix the same issue. Honda was about a week out and Mazda 3 weeks. Other brands have had the same issues to overcome and have done so, but not any of the Hyundai dealers in the Austin, TX area. If I had known booking a service appointment was going to be this big of an ordeal, I never would have bought one. More

Shawn is the best! Please go and see him! He did amazing and truly made me feel like family. Please go and see him! He did amazing and truly made me feel like family. More

I went for a scheduled oil change and was in and out in 90 minutes. Easy peasy 90 minutes. Easy peasy More

Worked with Shawn Hamze in sales. Had a great experience with him. Would highly recommend. Had a great experience with him. Would highly recommend. More

Shawn Hamze is amazing. He will work with you and great at listening to what you want and need. He will work with you and great at listening to what you want and need. More

Bubba Mitchell was very pleasant, he made the whole experience wonderful!. Everyone greeted me and had a great customer service! Very excited of my purchases! Thank you South Point Hyundai and Bubba Mi experience wonderful!. Everyone greeted me and had a great customer service! Very excited of my purchases! Thank you South Point Hyundai and Bubba Mitchell! Y’all are the best!! More

Had vehicle emergency but the service team did a great job addressing my issues promptly and keeping me updated. Great experience. job addressing my issues promptly and keeping me updated. Great experience. More

All of the Staff at Southpoint Hyundai was excellent in our purchase of a Palisade. They always work with us and give us the best deal . We have bought many cars from them and will continue to do so . Also our purchase of a Palisade. They always work with us and give us the best deal . We have bought many cars from them and will continue to do so . Also their service department is outstanding! More

Therion Has Helped me over the years with all of my vehicles. His customer service and professionalism has been Exemplary! I have highly recommended family members and friends to him. All of them h vehicles. His customer service and professionalism has been Exemplary! I have highly recommended family members and friends to him. All of them have said that he has Outstanding Customer Service!!! More