South Point Hyundai

Great Experience This is the 3rd Hyundai I've driven in my lifetime. I hand selected my salesman out of the pack lurking at the entrance way. I was not disappointed. This is the 3rd Hyundai I've driven in my lifetime. I hand selected my salesman out of the pack lurking at the entrance way. I was not disappointed. I was dreading the adventure of buying a car because I have never had a decent experience at a dealership. Timmy was very determined to give me what I wanted, and never pushed to put me in a car I knew I couldn't afford. Everything Timmy promised me showed up on my finance paperwork (that was a first), and not one time did he patronize me like a "silly little woman"....which scored HUGE points in my book. He made my experience exceptional. The finance guy I dealt with was challenging, though. He kept pushing the 10 year no-fault warranty on me - typical finance trick - no matter how many times I told him no. I knew what kind of finance rate to expect because I did my homework. Finally, after telling him *REPEATEDLY* that I did NOT want that warranty, he asked if I would buy it if he could get me a significantly lower interest rate. He got me that interest rate, 6% less than what the credit union offered me, as evident on my finance paperwork, so I bought the warranty, thinking it would come in handy if the electrical, compressor, and/or blower motor decide to break like it had in my trade-in with only 72k miles. Compared to the other finance guys I've dealt with in the past, he was the best...but I just do not care for the pushy hard sell tactics that finance guys just seem to love. All the staff were friendly, actually. It's just a great dealership. More

Overall a pleasant experience Both the sales rep and sales manager were professional, courteous and responsive. They were happy to accommodate my needs and did everything they prom Both the sales rep and sales manager were professional, courteous and responsive. They were happy to accommodate my needs and did everything they promised they said they will do. Overall a pleasant experience. More

Consistently friendly and professional This being my second car purchased from South Point Hyundai, I was glad to see they had maintained their respectful, friendly and professional approcc This being my second car purchased from South Point Hyundai, I was glad to see they had maintained their respectful, friendly and professional approcch to car buying. Everything was as promised in regards to the quality of their make ready department and the attention to detail that Tim Palmer exhibited to make sure I fully understood the differences\improvements to my new car, as compared to my earlier Hyundai. I continue to be pleased with my experience at South Point Hyundai and will continue to do business with them as long as they keep it up! More

Wonderful experience I was very satisfied with the service I received at this dealership. I would recommend it to other people and I will return to it. I was very satisfied with the service I received at this dealership. I would recommend it to other people and I will return to it. More

OUTSTANDING CUSTOMER SERVICE!! I lost my car in a flood and had no transportation.Jay Park went out of his way and picked me up from my house and took me to the dealership to get a I lost my car in a flood and had no transportation.Jay Park went out of his way and picked me up from my house and took me to the dealership to get a new car. That's what you call EXCELLENT CUSTOMER SERVICE! This is the second vehicle I purchased from this dealership with the assistances of Jay. I will be looking for another new vehicle in about 1-2 years.Jay is truly AWESOME!! More

Buying a car is personal! Shawn has sold us 5 cars since 2005. He treated us like family and yet didn't act like he knew what was best for us. He offered every choice, never ru Shawn has sold us 5 cars since 2005. He treated us like family and yet didn't act like he knew what was best for us. He offered every choice, never rushed our decision, and didn't complain when we wanted to see the vehicle that required him to move 4 others to get to it! We had (another) great experience. More

great experience other then the price It was great customer service. I only went in for a oil change and came out with a new car. Definitely the color and what I wanted. Two years ago to t It was great customer service. I only went in for a oil change and came out with a new car. Definitely the color and what I wanted. Two years ago to the date I bought my first Hyundai at the Kyle dealership. The price could have been reduced a little bit more, since they made a mistake on showing me someone else's price and interest rates. I had a great salesperson Awsume. I was there way too long, that entire process took over 6 hours. thank you for your time More

Best buying experience we've ever had! On our initial visit/Genesis purchase our sales conslt Brian Escobar introduced us to two of their store mgrs Jared Castile & Michael Palmer & another On our initial visit/Genesis purchase our sales conslt Brian Escobar introduced us to two of their store mgrs Jared Castile & Michael Palmer & another sales conslt Tom Cruz...EVERYONE was VERY helpful, courteous & respectful. They worked as a team to make sure all our needs & questions were met & answered. The entire shopping & buying experience is the BEST we've ever had compared to our buying experiences with Nissan. I also want to mention Oscar Bailey was very helpful & informative with pairing our phone & info on our nav system. We definitely plan to purchase another vehicle from this dealer(South Point Hyundai)because we were very impressed with our buying experience. We have been Nissan customers for 17yrs but after our sales experience w/South Point, we also plan to purchase a new car for my wife from this dealer & not Nissan. More

Extremely friendly, knowledgable, accommodating and honest. Again, I thought Tim Burns was extremely thorough, knowledgable, friendly, courteous and accommodating. He helped me out with any questions that I ma Again, I thought Tim Burns was extremely thorough, knowledgable, friendly, courteous and accommodating. He helped me out with any questions that I may have had in a timely manner and wanted what was best for me and my needs. I highly recommend him to anyone who wants to purchase a Hyundai. All the staff and salespeople were very friendly. More

Pushy Salesman Salesman wasn't respectful of the clear time and budget limitations we set forth at the beginning of the process. The salesman also tried to charge us Salesman wasn't respectful of the clear time and budget limitations we set forth at the beginning of the process. The salesman also tried to charge us for items that were already included in the price and used pressure tactics in an effort to make us feel like we needed more than we did. Ultimately we left with a new car at a price we were happy with but it took hours of negotiation and haggling that we felt could have been avoided if our salesman had paid better attention to what we knew we wanted instead of the commission he would be taking home. Also dealership is uncomfortable to sit in during sales process and there are no changing table in the bathrooms which smelled like a sewer leak. The service dept was very kind as usual though. More