
South Point Hyundai
Austin, TX
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2,384 Reviews of South Point Hyundai
OUTSTANDING CUSTOMER SERVICE!! I lost my car in a flood and had no transportation.Jay Park went out of his way and picked me up from my house and took me to the dealership to get a I lost my car in a flood and had no transportation.Jay Park went out of his way and picked me up from my house and took me to the dealership to get a new car. That's what you call EXCELLENT CUSTOMER SERVICE! This is the second vehicle I purchased from this dealership with the assistances of Jay. I will be looking for another new vehicle in about 1-2 years.Jay is truly AWESOME!! More
Buying a car is personal! Shawn has sold us 5 cars since 2005. He treated us like family and yet didn't act like he knew what was best for us. He offered every choice, never ru Shawn has sold us 5 cars since 2005. He treated us like family and yet didn't act like he knew what was best for us. He offered every choice, never rushed our decision, and didn't complain when we wanted to see the vehicle that required him to move 4 others to get to it! We had (another) great experience. More
great experience other then the price It was great customer service. I only went in for a oil change and came out with a new car. Definitely the color and what I wanted. Two years ago to t It was great customer service. I only went in for a oil change and came out with a new car. Definitely the color and what I wanted. Two years ago to the date I bought my first Hyundai at the Kyle dealership. The price could have been reduced a little bit more, since they made a mistake on showing me someone else's price and interest rates. I had a great salesperson Awsume. I was there way too long, that entire process took over 6 hours. thank you for your time More
Best buying experience we've ever had! On our initial visit/Genesis purchase our sales conslt Brian Escobar introduced us to two of their store mgrs Jared Castile & Michael Palmer & another On our initial visit/Genesis purchase our sales conslt Brian Escobar introduced us to two of their store mgrs Jared Castile & Michael Palmer & another sales conslt Tom Cruz...EVERYONE was VERY helpful, courteous & respectful. They worked as a team to make sure all our needs & questions were met & answered. The entire shopping & buying experience is the BEST we've ever had compared to our buying experiences with Nissan. I also want to mention Oscar Bailey was very helpful & informative with pairing our phone & info on our nav system. We definitely plan to purchase another vehicle from this dealer(South Point Hyundai)because we were very impressed with our buying experience. We have been Nissan customers for 17yrs but after our sales experience w/South Point, we also plan to purchase a new car for my wife from this dealer & not Nissan. More
Extremely friendly, knowledgable, accommodating and honest. Again, I thought Tim Burns was extremely thorough, knowledgable, friendly, courteous and accommodating. He helped me out with any questions that I ma Again, I thought Tim Burns was extremely thorough, knowledgable, friendly, courteous and accommodating. He helped me out with any questions that I may have had in a timely manner and wanted what was best for me and my needs. I highly recommend him to anyone who wants to purchase a Hyundai. All the staff and salespeople were very friendly. More
Pushy Salesman Salesman wasn't respectful of the clear time and budget limitations we set forth at the beginning of the process. The salesman also tried to charge us Salesman wasn't respectful of the clear time and budget limitations we set forth at the beginning of the process. The salesman also tried to charge us for items that were already included in the price and used pressure tactics in an effort to make us feel like we needed more than we did. Ultimately we left with a new car at a price we were happy with but it took hours of negotiation and haggling that we felt could have been avoided if our salesman had paid better attention to what we knew we wanted instead of the commission he would be taking home. Also dealership is uncomfortable to sit in during sales process and there are no changing table in the bathrooms which smelled like a sewer leak. The service dept was very kind as usual though. More
Great help Bubba the sales rep is who you need to go see. He hit every point that my fiance and myself were looking for. I have already recommended people to go Bubba the sales rep is who you need to go see. He hit every point that my fiance and myself were looking for. I have already recommended people to go see him already. More
Best experience Frank and James were both very helpful and informative throughout the buying process. When I told them I had to discuss the purchase with my husband t Frank and James were both very helpful and informative throughout the buying process. When I told them I had to discuss the purchase with my husband they understood and allowed me to take the car to my husband and show him. When I returned with the car in less than a couple of hours, I let them know of his response the rest of the process was quick and easy. I'd highly recommend Frank and James in the vehicle exchange program to anyone. They were amazing people. More
Great!!! I have brought 7 cars in my life time and I will say this was the best experience I have ever had thanks Hyundai you are the best. I have brought 7 cars in my life time and I will say this was the best experience I have ever had thanks Hyundai you are the best. More
Great First Car Experience Phillip was very helpful, patient and accommodating. I would definitely recommend South Point Hyundai to my friends and family! For a first car buying Phillip was very helpful, patient and accommodating. I would definitely recommend South Point Hyundai to my friends and family! For a first car buying experience, it couldn't be beat :-) More