South Shore Hyundai

⚠️ AVOID SOUTH SHORE HYUNDAI AT ALL COSTS – UNPROFESSIONAL, DISRESPECTFUL, AND HOSTILE EXPERIENCE ⚠️ On Saturday, May 10th, I visited South Shore Hyundai with my cousin to lease a 2025 Sonat UNPROFESSIONAL, DISRESPECTFUL, AND HOSTILE EXPERIENCE ⚠️ On Saturday, May 10th, I visited South Shore Hyundai with my cousin to lease a 2025 Sonata N Line — and it quickly turned into one of the most disrespectful and hostile dealership experiences I’ve ever had. From the moment we stepped in, salesperson Chris Gurr made it clear he had zero interest in dealing with informed customers. When asked about available lease offers, his response was not only unprofessional — it was borderline threatening. His exact words: “I’m here to make money. I’m gonna scare the xxxx out of you out the door when I give you the price.” Let that sink in. Despite this, we remained calm and asked to see numbers. What did he come back with? A laughable $600–$700/month quote on a car that’s nowhere near luxury territory. When we pointed out Hyundai’s official lease offer — $415/month for qualified buyers — and presented a fair counter, his response? “That’s stupid.” Still, we proceeded. After running the credit application, they eventually agreed to our numbers — but not before making us sit for nearly HOURS, with zero courtesy, no acknowledgment of the wait, and absolutely no professionalism. Then came the finance manager, Jason Jin — who seemed personally offended that we dared to ask questions about the contract. When I mentioned that we’d been there since 1 PM and were exhausted, his reply? “That’s okay. I’ve been here since 8:30.” This kind of condescension, arrogance, and total disregard for customer service was the theme of the entire visit. To top it off, Chris Gurr continued to harass us for a deposit while we were still reviewing final numbers — pushing aggressively and behaving as if we were legally obligated to pay on the spot (we weren’t). It was clear they were trying to wear us down emotionally and mentally until we gave in. This is not just bad business — it’s predatory, manipulative, and downright toxic. South Shore Hyundai isn’t interested in long-term customer relationships or ethical sales practices. Their goal is to squeeze as much money out of you as possible in one visit, then move on to the next. I’ve already filed a formal complaint with Hyundai USA and will be leaving detailed reviews on Edmunds, BBB, CARFAX, and every relevant platform to warn others. 🚫 You’ve been warned: Stay far away from South Shore Hyundai. 🚫 More

Ramon from South Shore Hyundai was absolutely amazing. He was patient, kind, and I did not feel pressured or rushed. We had left a different dealership bc they we felt preasured to buy something we didn't He was patient, kind, and I did not feel pressured or rushed. We had left a different dealership bc they we felt preasured to buy something we didn't want. Ramon heard what I need in the car and stayed as close as possible to my budgeted. Thank you again for everything. More

this dealership is a rip off . Went from 750 month with 2500 down to 599 month with no money down. Then when I was going to buy asked for another 30 month cause of a supposed cou Went from 750 month with 2500 down to 599 month with no money down. Then when I was going to buy asked for another 30 month cause of a supposed coupon. So went from 819 a month for lease to 599 walked out to many games STAY AWAY I would give 0 stars More

This is the worst car dealerships I have ever experienced. I would not recommend coming here if you want to have an honest or pleasant experience buying a car. First off, they hide hidden fees an experienced. I would not recommend coming here if you want to have an honest or pleasant experience buying a car. First off, they hide hidden fees and payment structures in fine print on their website. So the price of the car is actually $2,000 more than what is listed on line. Second I was waiting in the dealership for over 5 hours while trying to negotiate a fair price on a vehicle, and never ended up purchasing it because I found a broken tail light which they refused to fix. As icing on the cake, they have been avoiding my calls and not following up with my requests for getting the deposit back that I put down on the defective vehicle. I never leave reviews but was compelled to warn anyone about this dealership before wasting your time going there More

Amazing experience! Helped us get the best deal possible and very patient.Definitely would recommend if u ever stop by this Hyundai get her to help you. Helped us get the best deal possible and very patient.Definitely would recommend if u ever stop by this Hyundai get her to help you. More

We got lucky with a great sales rep who showed great customer service, was very kind and patient. She made it a quick, easy and smooth process. 10/10 recommend to anyone buying a car. customer service, was very kind and patient. She made it a quick, easy and smooth process. 10/10 recommend to anyone buying a car. More

It was a pleasure an great experience having O’Neil Ward handling all my car needs he done a awesome job handling all my car needs he done a awesome job More

My experience at south shore Hyundai was very good, my sales consultant was fantastic with helping sales consultant was fantastic with helping More

I had an amazing stress-free experience with O'Neil Ward. He handled my transaction thoughtfully, thoroughly and with ease. He is a top tier businessman. I landed a great SUV that suits my needs. He handled my transaction thoughtfully, thoroughly and with ease. He is a top tier businessman. I landed a great SUV that suits my needs. More

We shopped around for a lease for our Tucson Limited,We ended up going to South Shore Hyundai and were introduced to our salesman,Ralph was polite and accommodating and worked diligently to put together a ended up going to South Shore Hyundai and were introduced to our salesman,Ralph was polite and accommodating and worked diligently to put together a deal that met our expectations.His honesty and reassurance helped alleviate our concerns . He delivered on everything he promised and did not pressure us at any time.Adter purchasing the car it was late and he told us to come back so he could show us the features of the car. He also offered to make himself available for any questions or concerns we may have going forward.Ralph is a true professional, wewould recommend buying a car from him to everyone More