
MINI of Rockland
Rockland, MA
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I could not have asked for a more enjoyable, stress free, car buying experience. My husband and I were able to take our time looking at the cars we were interested in. When WE were ready we went and found a car buying experience. My husband and I were able to take our time looking at the cars we were interested in. When WE were ready we went and found a sales associate. The General Sales Manager Ivo Petrov was very welcoming and informed me that the sales associate would be right with me and within minutes Scott Smaller was right there introducing himself. Scott is a tremendous sales associate and very knowledgeable, he listened and never pressured us. Ashley & Jimmy and the sweet woman at the desk whose name I didn't catch were all amazing! Thank you to ALL of you! More
Excellent customer service and ease of finalizing our sales transaction. Luigi was extremely informative and allowed us to take the time we needed to make our purchasing decision. I would definitely reco sales transaction. Luigi was extremely informative and allowed us to take the time we needed to make our purchasing decision. I would definitely recommend the dealership and Luigi. More
My experience with the dealer has been one of great appreciation for their staff from sales to maintenance. Each has been very professional and knowledgeable. 8 appreciation for their staff from sales to maintenance. Each has been very professional and knowledgeable. 8 More
As always a great experience at Rockland Mini. Service manager Kevin is knowledgeable, courteous and his staff are all in the business or car care, and a five star experience. Service manager Kevin is knowledgeable, courteous and his staff are all in the business or car care, and a five star experience. More
This car went in for a recall. You broke the hood latch, drained the battery. Left the car with open windows out in the rain. Absolute worst service I have ever received in my e You broke the hood latch, drained the battery. Left the car with open windows out in the rain. Absolute worst service I have ever received in my entire life. More
Luigi has been my salesperson for a few cars now. He always has everything done to make the process move smoothly. I'll continue to purchase through him. He always has everything done to make the process move smoothly. I'll continue to purchase through him. More
A very good experience overall. Courteous and efficient staff in a pleasant environment. My car is an older model which I still love. However it was fun and informative to try ou Courteous and efficient staff in a pleasant environment. My car is an older model which I still love. However it was fun and informative to try out a new model and experience the advances which have been made. My visit was due to a recall which was assessed and handled, but I was also given an overview, with detail, regarding maintenance needs. Thank you. Also want to mention that although, Dan Bolton is mentioned under “service”, i did not have the pleasure of meeting with him. More