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South Shore MINI

Rockland, MA

Overview
Reviews
4.9
291 Reviews
Call Dealership (781) 347-5927
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1040 Hingham Street

Rockland, MA

02370

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Showing 291 reviews

April 25, 2024

George at the service department was very helpful and explained the details of the work my Mini needed. More

by mandy.givens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George, Ryan Sullivan
Report | Print
Helpful
April 24, 2024

Came to have a tire replaced. They were quick, efficient and I was out in less time than they quoted. They even washed my car. More

by timandger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin, Ryan Sullivan
Report | Print
Helpful
April 23, 2024

Very accommodating and good communication between myself and the service manager. I recommend the service department. More

by mandy.givens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George, Ryan Sullivan
Report | Print
Apr 25, 2024 -

South Shore MINI responded

We are thrilled to hear that you had an accommodating experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
April 14, 2024

My service was great. George was very helpful and knowledge. I knew what was happening with my car at all times and they didn't try to sell me things I didn't need. More

by Mik0509
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
George
Report | Print
Apr 17, 2024 -

South Shore MINI responded

We're delighted to hear that you had a great service experience with us! Providing helpful and knowledgeable assistance is our priority, and we're glad that George ensured you were informed about what was happening with your car every step of the way. Our commitment to transparency means we only recommend necessary services, so we're pleased to hear that you didn't feel pressured to purchase unnecessary items. Thank you for choosing us for your automotive needs!

Helpful
April 08, 2024

I had a great experience buying my Mini. Luigi was informative and absolutely helpful. I felt no pressure at all. None. I enjoyed buying my car and I have had some great and miserable More

by bevmojo next
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ashley and Luigi, Ryan Sullivan
Report | Print
Apr 11, 2024 -

South Shore MINI responded

It's fantastic to hear about your great experience buying your Mini with Luigi! We're thrilled that he provided informative and helpful service while ensuring a pressure-free environment for you. Enjoy your Mini, and thank you for choosing us!

Helpful
April 04, 2024

Great diagnosis of the problem and fix of the car in a timely manner. Great job! More

by Linda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin, Ryan Sullivan
Report | Print
Apr 05, 2024 -

South Shore MINI responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
April 04, 2024

Impressed with the entire dealership Inventory is displayed beautifully. Waiting area is comfortable. Service department so considerate and efficient, especially Kevin Cowden, he will be my go More

by Bevhal42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Cowden
Report | Print
Apr 09, 2024 -

South Shore MINI responded

It's fantastic to hear that you had such a positive experience at the dealership! From the inventory presentation to the service department's efficiency and Kevin's helpfulness, it sounds like we took care of you. If there's anything else you need or any future maintenance needs, Kevin and the team will be there for you. Enjoy your vehicle, and thank you for sharing your feedback!

Helpful
March 30, 2024

The staff is so helpful, pleasant and professional. Kevin Cowden was especially great. I am thankful for his patience. He went above and beyond helping me I will never go back to Herb Chambers. More

by Diadey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Cowden
Report | Print
Apr 04, 2024 -

South Shore MINI responded

It's fantastic to hear that you had a great experience and that Kevin provided great assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

Helpful
March 28, 2024

Bought my MINI from another dealer and brought it here for service. They were quickly able to figure out what was wrong and how to fix it. They were up front about pricing and kept me updated throughout More

by Erin D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George
Report | Print
Apr 04, 2024 -

South Shore MINI responded

Thank you for sharing your experience with us! We're glad that we could quickly diagnose and fix the issue with your MINI and that you appreciated our transparency with pricing and communication throughout the process. We look forward to serving you again in the future.

Helpful
March 26, 2024

Good communication. Great satisfaction from work delivered. Friendly and knowledgeable personal. My car was well taken care of. Thanks. Elsa More

by Decline
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
G Derjani Alan Leahy
Report | Print
Apr 03, 2024 -

South Shore MINI responded

Thank you for sharing your experience with us, Elsa. We're glad to hear that you had good communication, great satisfaction with the work delivered, and found our staff to be friendly and knowledgeable. Your car being well taken care of is our top priority.

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