SouthWest Ford Weatherford

2 hour oil change, although scheduled a week in advance. No paper mat on driver’s side. No car wash. Did not reset oil change. Tire pressure was not set the manufacturer’s recommended pressure. Texted my cu No paper mat on driver’s side. No car wash. Did not reset oil change. Tire pressure was not set the manufacturer’s recommended pressure. Texted my customer service rep asking about progress, no response. I had to go and locate rep. No one should have to lose a day of work for a scheduled oil change! Oil changes can be completed in 10 minutes-who cares about a multipoint inspection-when it doesn’t include all liquids filled and a basic car wash? And, at this point I don’t know that oil & filter was changed or my tires rotated. This was simply an awful service station/dealership experience, beginning with a lounge without good coffee and no areas to charge a phone! These nicer things wouldn’t be expected at a 10 min oil change place, but if a person is using a dealership, service on all fronts should be superb and not less than average. More

Southwest Ford has been my choice for service for the past 14 years and they have always performed at the highest level in customer service! past 14 years and they have always performed at the highest level in customer service! More

We had a great experience at the dealership. Lawrence was our salesperson and he was very kind and helpful throughout the process. He made everything smooth and easy. Highly recommend working wi Lawrence was our salesperson and he was very kind and helpful throughout the process. He made everything smooth and easy. Highly recommend working with him! More

My experience with Southwest Ford was very positive. The salesman Korbin Mills and other dealership personnel were courteous and helpful. The salesman Korbin Mills and other dealership personnel were courteous and helpful. More

I have been going to this dealership for years and I wouldn’t go to any other. First rate customer service and very up front and honest. wouldn’t go to any other. First rate customer service and very up front and honest. More

Have used Southwest Ford service center from the day I purchased my F150 there. Always have had good responsive services. Blake greeted me on my last service and will say he was energetic and polite. His purchased my F150 there. Always have had good responsive services. Blake greeted me on my last service and will say he was energetic and polite. His demeanor was of someone who likes his job. Good to have as an employee. More

Ryan,Emma and Sean did an outstanding job not only with two warranty items on my 2022 F350 but also with a battery issue and service on my 2025 Explorer ST. This is the second time working with Ryan and h two warranty items on my 2022 F350 but also with a battery issue and service on my 2025 Explorer ST. This is the second time working with Ryan and he has proved to be a great asset to Southwest Ford More

Integrity and customer service you won’t find at many dealerships. Had a major repair on my engine and they went above and beyond to do extra quality control and facilitated coverage with my extended war dealerships. Had a major repair on my engine and they went above and beyond to do extra quality control and facilitated coverage with my extended warranty. Great follow up as well More

Southwest Ford is the BEST Delership and Service Department around! They take care of your vehicle! Department around! They take care of your vehicle! More

Quick efficient and reasonable for services received. Great service advisor in Dietrich. Truck wash was a plus. Great service advisor in Dietrich. Truck wash was a plus. More