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Southaven Honda - Service Center

Southaven, MS

4.6
452 Reviews
Call Service Center (662) 253-0110

452 Reviews of Southaven Honda - Service Center

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November 14, 2023

I came to get my blower replaced. They ordered the wrong part . It took about two days to get the correct part. Once they got the part . The service was efficient and customer was ver More

by bambi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Schibi, Colby Maxwell, Chris Nelson
Report | Print
Nov 14, 2023 -

Southaven Honda responded

We apologize to you for the duration of your service, but we appreciate the review! We hope to see you again when it's time for your next service. :-)

November 14, 2023

Everyone was so friendly and nice. They all were so very helpful. They made sure I understood everything before I left! More

by jakyla_williams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cammie Alkire, Chris Nelson
Report | Print
November 13, 2023

Service representatives were great. Unfortunately my issue was not fixed completely. Will have to make another trip to dealership More

by Bduffer60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
Report | Print
Nov 14, 2023 -

Southaven Honda responded

Hi there - we appreciate your feedback and thank you for your honesty. Please ask for Doris when you arrive - she is our Service Director and she will ensure you are well taken care of. We will see you soon!

November 09, 2023

The service at this place is horrible! Nasty attitude. They have great salesmen but the service department need help bad More

by flavell24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Schibi, Chris Nelson
Report | Print
Nov 15, 2023 -

Southaven Honda responded

I would like to speak to you about your visit. Call John S the General Manager at 662-655-1020

November 09, 2023

I had a very knowledgeable service advisor who handled all of my cars service requirements. More

by Eric09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cammie Alkire, John Schibi, Colby Maxwell, Chris Nelson
Report | Print
Nov 14, 2023 -

Southaven Honda responded

Thank you, Eric, for your review. We so appreciate your time and your business. Hope to see you again when it's time for your next service!

November 08, 2023

Very fast service in replacing battery. Friendly personnel and they kept me updated on the progress. Very much appreciated. More

by Lapemag
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison
Report | Print
Nov 14, 2023 -

Southaven Honda responded

Thank you so much for your review. We're glad you had a great experience -- we hope to see you again soon!

November 08, 2023

Could be better on timing or processing overall satisfied I had a pretty well experience More

by mda121887
Recommend Dealer
Yes
Employees Worked With
Antonio
Report | Print
Nov 14, 2023 -

Southaven Honda responded

Thank you for your feedback! We appreciate you and you trusting us! We hope to see you again. :-)

November 07, 2023

Great customer service from the time you drive in until the time you leave . 5 stars More

by danyettafinger1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison
Report | Print
Nov 13, 2023 -

Southaven Honda responded

Thank you so much! We're so happy that you were pleased with your experience with our team.

November 07, 2023

The staff, especially Madison was very quick, efficient and friendly! The dealership was so clean and waiting area was comfortable. They offered snacks and drinks and I appreciated that. I definitely would More

by robinmcneill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison
Report | Print
Nov 14, 2023 -

Southaven Honda responded

Thank you so much for your review, Robin! We appreciate you trusting us with your vehicle. And we love snacks and drinks here, ha! We'll see you again. :-)

November 07, 2023

I was satisfied with the job, and work was done In a timely manner. The customer service was really friendly More

by maryhmcnairy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Schibi, Colby Maxwell, Chris Nelson
Report | Print
Nov 14, 2023 -

Southaven Honda responded

Thank you so much for your review! We hope to see you again.

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