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Southern Acura Newport News

Newport News, VA

4.8
1,224 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Acura Newport News is excited to assist you with all your automotive needs. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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12501 Jefferson Ave

Newport News, VA

23602

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Showing 1,223 reviews

January 17, 2018

Great Customer Service I have always been pleased when taking my 2013 Acura MDX in for service. Sean Wales has always gone above and beyond to make sure everything is alway More

by Cspaulding
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Wales
Jan 18, 2018 -

Southern Acura Newport News responded

We're happy Sean has delivered great customer service and taken good care of your vehicle. Please don't hesitate to reach out if there's anything additional we can do for you!

January 14, 2018

Positive, supportive, and enjoyable I had a wonderful experience. Devin was attentive but not pushy. He was supportive and focused on providing exactly the car I wanted. Quality Salesman More

by Happy mom, 306
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Tippett, John Rooney Jr., Devin Sheldon, Chris Meyer
Jan 16, 2018 -

Southern Acura Newport News responded

We are so pleased you enjoyed your visit to Hall Acura Newport News! It is great that Devin was able to take such great take care of you! If you have any further questions, please give us a call. We're always happy to help!

January 13, 2018

Great service Great customer service. Good peoples to work with. They help me what I neded. Rest smile and helpfull. Recommend the customer canes here. Will co More

by Rodney.coles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Rooney Jr., Devin Sheldon, Chris Meyer
Jan 14, 2018 -

Southern Acura Newport News responded

Rodney, we're happy our team delivered great customer service for you. We are always more than happy to assist you if anything else comes up. Take care!

January 11, 2018

Wonderful process with all at Hall, especially Devin Sheldon Wonderful process at Hall Acura, especially with Devin Sheldon. We have bought 2 new cars from him since moving here four years ago. We will continu More

by Me
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris in service and John in Finance, Travis Tippett, Devin Sheldon
Jan 12, 2018 -

Southern Acura Newport News responded

Thanks for the great review and rating! We truly appreciate your continued business over the years, and we're looking forward to your next visit!

January 11, 2018

Great Experience Everyone in the store was very helpful and professional. Special thanks to Chris in service and Devin in sales. Both went above and beyond our expec More

by Cap10rick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Already noted above, Devin Sheldon
Jan 11, 2018 -

Southern Acura Newport News responded

We're glad you had such a wonderful experience with us! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

January 10, 2018

Gret service Great service from JB , always. everyone in here takes care of business , from sales , service , and even cashiers. Will be back for later purchases . More

by Jjhvc22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Bland
Jan 11, 2018 -

Southern Acura Newport News responded

We are very happy James and our team could consistently provide you with a positive experience! We look forward to your next visit! Take care!

January 09, 2018

Oil change JD is a great rep. Very honest, upfront. gives his opinion with no pressure. makes u feel comfty. Very professional, real, honest and a cool sense of More

by joshmk21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Bland
Jan 11, 2018 -

Southern Acura Newport News responded

Thank you so much for sharing your response to James' outstanding customer service! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

January 06, 2018

Great dealership Devin was really Pleasant and easy to deal with and so are the other people that like Chris who we will working with as well More

by Pctrain8484
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin Sheldon, Chris Meyer
Jan 08, 2018 -

Southern Acura Newport News responded

We're so glad that we were able to go above and beyond your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 03, 2018

Nothing But The Best I trust James Bland when he explain what's going on with my vehicle he don't talk over your head with big words.Thank you James for helping me to keep More

by Mydogsimba2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Bland
Jan 04, 2018 -

Southern Acura Newport News responded

We are glad you've received great customer service from James. If you're ever in need of more help, please let us know!

January 03, 2018

Car buy Wonderful experience with Sheldon Watson. He was helpful, attentive to our needs and his sacrifice of time was unbelievable. Thank you so much for yo More

by Imoleayo1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sheldon Watson , Devin Sheldon
Jan 04, 2018 -

Southern Acura Newport News responded

We're glad you had such a wonderful experience with us! If you have any further questions, please give us a call. We're always happy to help!

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