Southern Acura Newport News

James Bland Always has great customer service and takes care of everyone with a smile. He has been my service specialist for three years and i always request him Always has great customer service and takes care of everyone with a smile. He has been my service specialist for three years and i always request him. More

Great service! The service department is great! They really understand your needs and go out of their way to help! They don’t try to sell you work you don’t need lik The service department is great! They really understand your needs and go out of their way to help! They don’t try to sell you work you don’t need like other shops. More

Purchased Acura MDX Sales staff were very courteous and informative. Management and finance departments were very efficient and co-operative to individual need. Overall Sales staff were very courteous and informative. Management and finance departments were very efficient and co-operative to individual need. Overall very good experience. I would recommend this dealership. More

Friendly Service James "JB" in the service department is always friendly and professional from time of arrival in the service department until departure. JB is a great James "JB" in the service department is always friendly and professional from time of arrival in the service department until departure. JB is a great asset to the Hall Acura service department in Newport News! More

Newport News Acura Upon arriving I was greeted with a friendly smile. I arrived for an oil change and JB took the time to explain everything and went line for line to ex Upon arriving I was greeted with a friendly smile. I arrived for an oil change and JB took the time to explain everything and went line for line to explain the detail of my service. While waiting I treated myself to the free Starbucks, WiFi and tv. After about an hour, my suv was completed and was washed as well. What a way to start the weekend!! Thanks!! More

Great Customer Attentiveness Hall Acura and in particular Daryl Hoe have gone out of their way to help us settle on a new car. They even went so far as to take an MDX home and se Hall Acura and in particular Daryl Hoe have gone out of their way to help us settle on a new car. They even went so far as to take an MDX home and see if it would comfortably fit in our rather small garage. DARYL HOE IS especially wonderful to work with. He is knowledgeable, personable and not at all “high pressure”. I look forward to dealing with them in the future! More

Great customer service Great service. Advised me of needed items. Didn't even know my wipers were bad until they showed me. Thanks for the great service and advice Timely Great service. Advised me of needed items. Didn't even know my wipers were bad until they showed me. Thanks for the great service and advice Timely and courteous. Thanks Sean and team More

Excellent Customer Service My service representative had made it a memorable experience! He set the standard for customer care. Attention to detail was key in 5 star rating. My service representative had made it a memorable experience! He set the standard for customer care. Attention to detail was key in 5 star rating. More

Top Notch Sales, Service and Overall Experience! I had already heard of Hall Acura's great reputation for sales and service and decided to pay them a visit for my next car purchase. I was treated wi I had already heard of Hall Acura's great reputation for sales and service and decided to pay them a visit for my next car purchase. I was treated with excellent customer service and professionalism by our Sales associate, Mr. Sheldon Watson. He made sure that our buying experience was a memorable one and that I was happy from start to end. I will sure to seek his services when we return to purchase my wife's vehicle soon. Hall Acura and Sheldon has left us with a great lasting impression. More

COURTEOUS PROFESSIONAL TOP NOTCH I had the pleasure of working with Devin Sheldon when I purchased my 2016 Acura MDX. I had the best experience and even brought my dad the next month I had the pleasure of working with Devin Sheldon when I purchased my 2016 Acura MDX. I had the best experience and even brought my dad the next month to see Devin and my dad purchased a 2017 Acura RDX. Sean is my service adviser and he always gives me great service with a smile. I am glad to be a part of the Hall Acura family. Best customer service ever from both of these gentlemen. More