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Southern Acura Newport News

Newport News, VA

4.8
1,242 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Acura Newport News is excited to assist you with all your automotive needs. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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12501 Jefferson Ave

Newport News, VA

23602

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Showing 1,242 reviews

March 24, 2023

Omar was helpful, I was doubtful from past occurrences with other dealerships. He reassured me all the way through the process and got me into a new car within a week. He is the best I have ever sat down More

by Aubrey B
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Omar Perkins
Mar 27, 2023 -

Southern Acura Newport News responded

Hi Aubrey, thank you for your support! We're happy we could help. Please let us know if you have any additional questions about services you received and thank you again for choosing Hall Acura Newport News!

March 22, 2023

Oftentimes people dread the car buying experience, no need at Hall Acura Newport News. From my first interaction with Emmanuelle Cooper I knew that I was in good hands. Prior to a large purchase like t More

by timanddesi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marc Darnell, Emmanuelle Cooper
Mar 24, 2023 -

Southern Acura Newport News responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

March 21, 2023

I bought a new 2023 Acura MDX, my sales rep was Mr. Devin Sheldon. Working with Devin has been an absolute pleasure! Great Price, easy sales process, overall great experience. Devin is extremely patien More

by Comerio80
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Devin Sheldon
Mar 23, 2023 -

Southern Acura Newport News responded

Hi, we're happy you found our staff to be so supportive during your experience here at Hall Acura Newport News. We hope to be of service to you again! Take care!

March 18, 2023

The sales' staff were very welcoming, especially Devin Sheldon assisted with my purchase from star to finish. His knowledge of the Acura TLX Aspec vehicle very thorough. He's very customer oriented and g More

by cmayn3174
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Devin Sheldon
Mar 20, 2023 -

Southern Acura Newport News responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

February 27, 2023

Omar was very friendly and workable. He listened to my wants and provided something both affordable and upgraded from my current vehicle. More

by jessikalizama085
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Omar Perkins
Mar 02, 2023 -

Southern Acura Newport News responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

February 22, 2023

Omar was wonderful to work with and took all the time needed in order to understand our new vehicles features. We found everyone who works at Hall to be professional and courteous. More

by Hechtsl36
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darrius and Chris , Omar Perkins
Feb 25, 2023 -

Southern Acura Newport News responded

Hi, we're happy you found our staff to be so supportive during your experience here at Hall Acura Newport News. Our team is available should you require any extra help.

February 14, 2023

Tried to leave numerous times, wouldn’t let me. Was kept there for 8 hours and pressured me into the sale and trading in my vehicle, they had my keys, so I wasn’t able to just leave. Would not reco More

by RJ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Devin Sheldon, Chris Meyer
Feb 14, 2023 -

Southern Acura Newport News responded

Ryan, thank you for your feedback. We are sorry to hear you feel your experience was less than positive, as we strive to provide exceptional customer service with each visit. It is our understanding that you have been in contact with our General Sales Manager, Darrius Young, regarding your concerns. As part of our standard appraisal process, your keys were given to a manager so the vehicle could be assessed. We worked hard to accommodate all trade-in financing requests as best we could. Unfortunately, we were unable to return your first vehicle when you requested to reverse the trade, as it had already sold. If you would still like to attempt to find a vehicle that better suits your needs, our General Manager, Joseph Festa, would be happy to assist. If this is an option you are interested in, or you have further questions, please reach out to Joseph directly at 757.886.7077. Thank you.

Feb 14, 2023 -

RJ responded

Thank you, I will get in touch with Joseph.

February 08, 2023

Omar was excellent! ! He was professional and made my buying experience super easy!! I love it here!! Go see him he will get you what you want!! More

by LaDawn Nichole
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Omar Perkins
Feb 10, 2023 -

Southern Acura Newport News responded

Hello Ladawn, thanks for your great review, and for giving our dealership such a high star rating! We hope to be of service to you again! Take care!

February 03, 2023

Omar was a real gem. Very creative & attentive.Extremely helpful.Loved his video hê did after my first visit. More

by Senior Car Buyer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Omar Perkins
Feb 06, 2023 -

Southern Acura Newport News responded

Hello, we're happy you found our staff to be so supportive during your experience here at Hall Acura Newport News. We hope you continue to choose us for all your automotive needs! Take care!

February 01, 2023

A hard worker who doesn't say much but gets the job done and done right! Trust that your needs will be met and that this young individual is learning to become a master mechanic. Someone who takes pride in More

by hedererw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darrian Turner
Feb 03, 2023 -

Southern Acura Newport News responded

Hello, thanks for your great review, and for giving our dealership such a high star rating! Thank you so much for choosing Hall Acura Newport News as your first choice for service!

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