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Southern Acura Newport News
Newport News, VA
1,228 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Acura Newport News is excited to assist you with all your automotive needs. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,228 reviews
April 04, 2021
My sales consultant was very friendly and knowledgeable. He answered all of the questions I had and made it a very easy process in purchasing my new vehicle. He answered all of the questions I had and made it a very easy process in purchasing my new vehicle. More
by Desdcarter
Employees Worked With
Devin Sheldon, Chris Meyer
March 18, 2021
Devin Sheldon from Hall Acura in Newport News sold us our RDX. Devin has a great knowledge and made our choices very easy. We had already went to 6 different dealerships and looked at most of the SUV that fi RDX. Devin has a great knowledge and made our choices very easy. We had already went to 6 different dealerships and looked at most of the SUV that fit in the same category. Hope the service department is as good as the sales team at NN Hall Acura. More
by wlugo
Employees Worked With
Devin Sheldon, Chris Meyer, Darrius Young
March 13, 2021
Devin, the Sales rep was very professional. He was knowlegable about the Acuras sold at Halls as evidenced during the test drive. He did a Great job! Chris M. Did a great job in providing various knowlegable about the Acuras sold at Halls as evidenced during the test drive. He did a Great job! Chris M. Did a great job in providing various financing and payment options. He was very clear about what we could do. Very professional experience. More
by Guy M.
Employees Worked With
Devin Sheldon, Chris Meyer
March 11, 2021
AVOID at all cost!!! They do not stand by their product (brand new 55k MDX) and have the worst customer service I have ever experienced. If you want to buy an expensive piece of junk and be treated like g (brand new 55k MDX) and have the worst customer service I have ever experienced. If you want to buy an expensive piece of junk and be treated like garbage, this is the place. If not, find another dealer and honestly a better vehicle brand. More
by Hall Acura sucks
Employees Worked With
Brett Whitney, Joseph Festa, Marc Darnell
March 01, 2021
Devin did an excellent job in assisting us with our new Acura RDX. He was patient and gracious while we were making our decision and extremely helpful. Acura RDX. He was patient and gracious while we were making our decision and extremely helpful. More
by Anderson
Employees Worked With
Chris in business office, Devin Sheldon
February 02, 2021
Mr. Keith and Mr. Sheldon was excellent and patient. I am so so happy with my purchase and I will continue service with Hall Auto. so so happy with my purchase and I will continue service with Hall Auto. More
by Jasminewertz
Employees Worked With
Devin Sheldon, Keith Duncan, Chris Meyer
January 26, 2021
Devin was super helpful with the purchase of our 2021 RDX. He was available for any questions I had, and was very friendly and professional through the whole process! RDX. He was available for any questions I had, and was very friendly and professional through the whole process! More
by mpclark
Employees Worked With
Devin Sheldon
January 25, 2021
Another great experience at Hall Acura! Devin, as he has done in the past, ensured I received a great deal on the vehicle I wanted. Strongly recommend visiting Devin for your automotive needs. done in the past, ensured I received a great deal on the vehicle I wanted. Strongly recommend visiting Devin for your automotive needs. More
by Jbcooker1
Employees Worked With
Devin Sheldon, Chris Meyer
January 22, 2021
I recommend five stars for Devin Sheldon. He was very helpful throughout the entire process. He took the time to explain the layout of car and how it was rated. He was helpful with pointing out important helpful throughout the entire process. He took the time to explain the layout of car and how it was rated. He was helpful with pointing out important figures of the car. I was very satisfied with his service. More
by LMeadows71@c o x.net
Employees Worked With
Devin Sheldon
January 20, 2021
Purchased my very first Acura today from Hall Acura of Newport News! I’m absolutely in love with my car!!! The overall experience was fantastic and customer service is definitely top tier at this location Newport News! I’m absolutely in love with my car!!! The overall experience was fantastic and customer service is definitely top tier at this location, without a doubt. Big thanks to Mr. Devin Sheldon for taking the time to assist me with my purchase, and for making this process literally stress-free. Devin is the absolute best and made me feel right at home. Didn’t feel pressured or rushed, and he was sure to answer any questions I had. Definitely worth every star. Thanks again, you guys rock! More
by MorganM
Employees Worked With
Devin Sheldon
