Southern Acura Newport News

Outstanding Customer Service I have been a member of the Hall family for several years, but my dealership is Hall Honda in Virginia Beach (I live in Newport News). I called Hall A I have been a member of the Hall family for several years, but my dealership is Hall Honda in Virginia Beach (I live in Newport News). I called Hall Acura and spoke with Mr. Fleming asking about Hall Acura maintenance personnel servicing a Honda. He assured me that the maintenance team was experienced in servicing not only Acura engines, but Honda engines as well. I brought my car to Hall Acura to be looked at. Mr. Fleming was professional and knowledgeable on the phone as well as courteous in person. He inspires trust. As a woman, I never felt that I was being patronized. I now have an alternate dealership that I trust to take my vehicle to for service. GREAT TEAM! More

Great experience buying an Acura RDX at Hall Acura. Devin Sheldon was awesome to work with. Thanks for the no pressure atmosphere during our multiple visits during the year long search. Sheldon was awesome to work with. Thanks for the no pressure atmosphere during our multiple visits during the year long search. More

A pleasure all around I highly recommend Devin at this dealership. Terry and Regal were responsive and went a little further to make sure we were satisfied. We were shoppin I highly recommend Devin at this dealership. Terry and Regal were responsive and went a little further to make sure we were satisfied. We were shopping to replace our CRV and were extremely satisfied with the 2018 Mazda CX-5 Grand Touring that we purchased fro this dealership. There was an issue with the owners manual and it was resolved within a couple days. I really didn't expect such great service after we already had purchased the vehicle. We probably add an additional review after our first service. More

Mr Sheldon was extremely helpful! As a customer, we do not always ask the right questions to help us meet our demands. Mr Sheldon’s professionalism and humility helped me decide to purchase a vehicle on t not always ask the right questions to help us meet our demands. Mr Sheldon’s professionalism and humility helped me decide to purchase a vehicle on the spot (no appointment, just walked in the store). The moment I entered their office, I was greeted by this gentleman and I immediately felt welcomed. Thank you for the no BS approach and I hope more people get the chance to experience such customer service from your team! Solid!!! More

Catherine was amazing and knowledgeable. Also thanks Joe manager for looking out, it’s very important. Everything was great. Enjoying my RDX. Highly recommended!!! Love it manager for looking out, it’s very important. Everything was great. Enjoying my RDX. Highly recommended!!! Love it More

Devin Sheldon made buying my Acura an awesome experience. His knowledge and patience as well as his willingness to go above and beyond to ensure my 100% satisfaction is appreciated. No other sales person h His knowledge and patience as well as his willingness to go above and beyond to ensure my 100% satisfaction is appreciated. No other sales person has provided this type of service. Devin is the best I have dealt with by far. Hall Acura is lucky to have him. I will be referring him to others and will puchase another car from him. Thanks for all of your hard work Devin! More

Great and very helpful staff! They offer a wide variety of benefits, take care of everything right on the spot. I love the car I purchased Devin Sheldon was an awesome sales representative! of benefits, take care of everything right on the spot. I love the car I purchased Devin Sheldon was an awesome sales representative! More

Devin Shelton did an amazing job start to finish. It was great working with him. I look forward to referring him some business and even making a future purchase with him. great working with him. I look forward to referring him some business and even making a future purchase with him. More

Excellent service. Devin was very knowledgeable and answered all my questions professionally. The staff makes you feel as if you are their main focus. I would highly recommend them. answered all my questions professionally. The staff makes you feel as if you are their main focus. I would highly recommend them. More

Devin was on point with his knowledge and deadness to assist in all aspects of the deal! He followed up with phone calls to let me know when the vehicle I was looking for came in. The financial person R assist in all aspects of the deal! He followed up with phone calls to let me know when the vehicle I was looking for came in. The financial person Regal was efficient in his paperwork also! More