Southern Chevrolet - Service Center

The dealership met all my requirements and needs, and they did it in a timely fashion. All the workers were very friendly and professional. they did it in a timely fashion. All the workers were very friendly and professional. More

The service rep Mr. Calvin Affleck was outstanding. Not only did he make sure that my suburban was serviced in the allotted time, he also ensured that I received a milit Calvin Affleck was outstanding. Not only did he make sure that my suburban was serviced in the allotted time, he also ensured that I received a military discount and thanked me for my service. He was very professional, and polite, communicated effectively, and was courteous throughout the service process. I always tell my neighbors about the great service, transparency, and integrity received by the service team (Stephen & Calvin). I’m always greeted with a genuine warm welcome and a friendly smile from Stephen and Calvin the second I pull into the service Bay. This is why I drive from Suffolk to Chesapeake past other service departments to Southern. The customer service is unmatched. More

Extremely helpful and resourceful in spite of sudden power outage. Friendly communication and customer service. power outage. Friendly communication and customer service. More

They always take care of my needs no matter when I come in needing service in needing service More

You bring them your thruck to get stuff done. ..They are on it like donkeykong ..They are on it like donkeykong More

Everyone are friendly and helpful. They know their job. I enjoy the snacks while I wait. They know their job. I enjoy the snacks while I wait. More

Great service in a timely fashion. Kept me updated with my vehicle. Building is clean Kept me updated with my vehicle. Building is clean More

I can only believe that the "free inspections for life" and "multi-point inspection" are vehicles for which to generate additional revenue for the dealership. I did not buy my vehicle here, but thought I w and "multi-point inspection" are vehicles for which to generate additional revenue for the dealership. I did not buy my vehicle here, but thought I would try the new guy on this side of the water. I shared this thought with a friend, also a Southern Automotive Group customer via vehicle purchase several years ago and, ironically, he, too, had his truck fail state inspection for an issue that another shop passed without question. Mine failed for a supposed faulty door electronic switch malfunction. Yet, the inspector was gone for the day when I arrived, I suppose, but the service writer, who was very polite and friendly, and another employee in the service bay each confirmed that it worked for them, just as I, too, confirmed in front of them that it worked. So, what am I to think. Also, I suspect other issues noted on the "free" safety inspection were merely intended to generate revenue. I immediately took the vehicle to another shop, with rejection sticker attached, yet here it passed with no problems and, further, the owner of the shop reviewed the other "concerns" noted by the mechanic and reported that he saw no problem with any item. I appreciated his honesty and will return to have these "early to need" service concerns addressed. So, Southern has lost my business, just as I was going to buy my wife a new vehicle, more than likely a SUV, as a surprise retirement present. So, I suppose I should thank the Service Dept for making me aware, early, of Southern Hospitality. More

Booking a service appointment was easy on line . Express check in and check out made this service easy. Quality service and friendly staff . Express check in and check out made this service easy. Quality service and friendly staff . More

Outstanding staff and work, no complaints. Friendly, supportive and professional! Would certainly recommend the dealership to anyone. Friendly, supportive and professional! Would certainly recommend the dealership to anyone. More