
Southern Chrysler Dodge Jeep RAM Chesapeake
Chesapeake, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Amazing Customer Service My husband, 4 kids and I walked into Hall Chrysler, Dodge, Jeep, Ram of Chesapeake and we're greeted by an amazing staff! We were very nervous about b My husband, 4 kids and I walked into Hall Chrysler, Dodge, Jeep, Ram of Chesapeake and we're greeted by an amazing staff! We were very nervous about buying a new car but we could tell right away that we were in great hands! Our sales rep was Emily Lyda. She was very personable and knowledgeable. Emily was very attentive and sensitive to our concerns about buying a new car. She remained very positive and kept us smiling. We felt very comfortable with her! We also had the pleasure of meeting her manager Dave Jensen and the finance manager James Martin. Those two were absolutely fantastic! They kept us feeling "at home", comfortable, and kept us smiling. We had 4 kids with us and my husband and i were worried about them being trouble for the staff. But the kids were great and Emily, Dave and James complimented us on how well our children behaved and even entertained them for a little. Our visit was amazing! We will be doing business there again and I would highly recommend Hall Chrysler, Dodge, Jeep, Ram Chesapeake! Thank you for all that you do! More
Excellent customer service Tim the salesman has excellent customer service skills. He made us feel comfortable throughout the purchase. Jason the manager was extremely professio Tim the salesman has excellent customer service skills. He made us feel comfortable throughout the purchase. Jason the manager was extremely professional and worked with me to finalize the purchase. Extremely satisfied with this dealership. Would recommend to anyone. More
Very caring, honest, and focused Ricky worked with me too find what I wanted and ensured everything was done right the first time. Always kept me in the loop on status, I never felt Ricky worked with me too find what I wanted and ensured everything was done right the first time. Always kept me in the loop on status, I never felt like an outsider there to just make a purchase. Best experience with buying ever. Thanks. More
Great experience This is a great dealership friendly sales staff they listen to what you say and did an outstanding job of getting us the jeep we wanted I will definit This is a great dealership friendly sales staff they listen to what you say and did an outstanding job of getting us the jeep we wanted I will definitely buy my next vehicle from Hall can't beat the Hall price Thanks More
Just bought my dream JEEP!!! I have to say hands down Hall Jeep on Western Branch Blvd is the best dealership I have ever dealt with! Dave Jensen, Joel, and Matt Goodwin were comp I have to say hands down Hall Jeep on Western Branch Blvd is the best dealership I have ever dealt with! Dave Jensen, Joel, and Matt Goodwin were completely honest with everything on the Jeep compared to other shady Jeep places that was not honest to me! They offered me the best deal on my Jeep that couldn't be beat in a 300 mile radius believe me I am a haggler and I tried everyone! Dave Jensen and Matt Goodwin I can't thank you enough for all your hard work and due diligence in getting me exactly what I wanted! A Big Thank you from my family to yours!!! I will be sending business your way! More
stripped my oil plug Went in for a simple oil change and left out with a stripped oil plug. Its a must that u check behind them to make sure u actually get the service smh Went in for a simple oil change and left out with a stripped oil plug. Its a must that u check behind them to make sure u actually get the service smh. More
Hall JEEP of Chesapeake and a great car buying experience The team at Hall is one of the most personable and professional customer service teams that I have ever worked with while purchasing a vehicle. Matt G The team at Hall is one of the most personable and professional customer service teams that I have ever worked with while purchasing a vehicle. Matt Goodwin, our sales consultant, treated us like family and made it very easy and timely for us to work through the entire buying process. Kris Bradshaw (General Manager) was courteous and professional, and extended to us a gret deal on a new Grand Cherokee and assisted us in getting the best finacing possible. He was sincere is doing everything he could to make us happy. Mike Brown, the finanical specialist, did a super job getting all the documents in order to close the deal as quickly as possible. Lastly, A special thanks to John Collister, for the help in test driving 2 great vehicles, and for the help in getting us into a fabulous new Jeep. My wife and I would highly recommend this dealership to anyone looking for a great all around car buying experience. Many thanks to the entire team!! More
Go see Happy feet I just recently bought a 2016 Dodge Challenger and I must say it was a pretty painless transaction. Happy feet aka (Ricky) took the time and explaine I just recently bought a 2016 Dodge Challenger and I must say it was a pretty painless transaction. Happy feet aka (Ricky) took the time and explained everything to me, go check him out you might be Happy that you did. More
Avoid Dave Jensen! While our salesman, Anthony, was pleasant and helpful, the "New/Pre-Owned Manager" Dave Jensen was just plain obnoxious to deal with. Please keep i While our salesman, Anthony, was pleasant and helpful, the "New/Pre-Owned Manager" Dave Jensen was just plain obnoxious to deal with. Please keep in mind through this whole thing, we knew exactly what car we wanted, only spent 10 minutes on a test drive, were agreeable to the listed price, had been pre-approved for financing elsewhere. All things that we did on our last vehicle purchase elsewhere, and only spent around 45 minutes, start to finish, to leave with my wife's car. The adventure with Hall took around 4 hours. After the test drive, once we came inside and were given an offer, we got to deal with an angry, agitated Dave. Among other things, he claimed the "internet price" was an error, even though it was on every site listing the car, including their own, and I had even e-mailed him about it. At one point, he told us he had just gotten done yelling at the person responsible for the internet pricing and was getting it changed immediately. For our amusement, we looked it up while we waited, and the next day as well, and needless to say it never changed. Next up was the "Certified Pre-Owned" debacle. Despite this being advertised as "Certified Pre-Owned" all over every ad for the vehicle, when we received our first offer from Dave, there was a charge for around $1500 (maybe more) for being Certified, in addition to the price advertised. He claimed it was "Certifiable", but the extra would cover it being officially "Certified". He got very aggressive once we refused to pay even $695 extra, and threatened to get rid of the Certification if we weren't going to pay additional for it. Not sure how you un-Certify a car. Dave didn't seem to have any qualms about the apparent false advertising involved, in fact, he just got more belligerent when we pointed out we had driven over an hour to see the car, partly because it was "Certified". The fee was eventually taken off, but not until Dave had been disagreeable enough to make us seriously consider leaving. The offer we eventually received had the fee taken off, but just to endear himself, he also took off a couple of extras that were on the previous offers. He also was offended that we mentioned the car had been on the lot for three months, and got red-faced as he hotly denied any such thing. I got confirmation from another employee that the carfax was correct and the vehicle had indeed been there that long. Please keep in mind, we were only asking for the listed price, and it took all this to even get an offer for the listed price despite his original e-mail telling me "The price online is an extremely aggressive price and thousands below retail. Not to say I would let a serious customer ever leave over a few hundred dollars." Perhaps it's because we didn't actually threaten to leave? There were a few other things we had to listen to Dave argue with us about, but those are the major ones. Overall, I can understand that might be his "aggressive sales style", but working in guest service myself, I was frankly stunned by how rude and off-putting Dave was to people there to try to do business with him. I would never recommend anyone else to have to deal with Dave. Take your business somewhere where you won't be mistreated by a person you're trying to give money to. Once Dave left the building, claiming he had to go home to his wife and get a beer to relax (good luck), the financing department took over. We had already acquired our own financing before we got to the dealership, but they were insistent they could beat our (very low) interest rate. I then made the mistake of saying "Sure, if you can beat it...why not?" We then spent around two hours sitting around, with Anthony entertaining us occasionally, before we even got into the financing office where Mike (who at least was friendly) told us he couldn't seem to match our interest rate so we'd probably want to use the credit union we had already been approved through. By the way, if anyone would like to buy $199 front floor mats, they offer them. More
Awesome experience Once arriving at Hall Chesapeake we were immediately greeted by our salesman Anthony. He took very good care of us! we had been in the market Once arriving at Hall Chesapeake we were immediately greeted by our salesman Anthony. He took very good care of us! we had been in the market to purchase a Ram 1500 for a few weeks with no success as other dealerships we visited did not give us the comfort and ease we look for when making such a large purchase and could not have asked for a better group of professionals to do business with. We were very impressed with the initial pricing they had listed for their vehicles and even more impressed with how well they worked with us to make sure we got everything we wanted. We would highly recommend Hall Chesapeake for your next vehicle purchase! Extremely Satisfied Customer :) More