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Southern Chrysler Dodge Jeep RAM Chesapeake

Chesapeake, VA

4.3
1,795 Reviews
Upgrade your drive at Southern Chrysler Dodge Jeep RAM Chesapeake, your local home for new and pre-owned vehicles. From the adventure-ready Jeep Wrangler to the hardworking RAM 2500, our committed staff is here to ensure you get the best deal and top-tier service. Browse our latest inventory online, apply for financing in minutes, or stop by our Chesapeake showroom for a test drive. Experience the Southern difference and see why our customer satisfaction ratings lead the way in Virginia.
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3353 Western Branch Blvd

Chesapeake, VA

23321

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Showing 1,795 reviews

August 04, 2020

Amazing service! Did not try to overcharge me on maintenance I did not need! Helped me with every aspect of my car fixes! Constantly updated and made aware of things being done on my car More

by Rudnickfaith
Recommend Dealer
Yes
Employees Worked With
Meg!
Aug 05, 2020 -

Southern Chrysler Dodge Jeep RAM Chesapeake responded

Hi, we strive for a high level of customer satisfaction in all aspects of our dealership. We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

July 24, 2020

Wonderful customer service!! Kevin Cooke and Steve Harvell are amazing! I'll definitely be back to have more work done to my Dodge! Thanks again! More

by dejavoo25
Recommend Dealer
Yes
Employees Worked With
Stephen Harvell
Jul 26, 2020 -

Southern Chrysler Dodge Jeep RAM Chesapeake responded

Thank you for your high star rating. We're happy to see that your experience with us was excellent! We hope to be of service to you again! Take care!

July 21, 2020

Fast service. Cleanliness was great in the Covid environment. Super friendly. Found unused credits and saved me $35. Picnic tables and benches were a great addition while I waited. More

by iag84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan
July 15, 2020

Happy with the service on the oil change and the state inspection. But my Grand Cherokee was not washed. Maybe Hall quit doing this now. The windshield treatment was not done. More

by ddlangston
Recommend Dealer
No
Employees Worked With
Stephen Harvell
Jul 30, 2020 -

Southern Chrysler Dodge Jeep RAM Chesapeake responded

Ddlangston, thank you for your feedback. It is our understanding that you’ve recently spoken with our General Manager, Paul Trace, regarding your experience and we have been able to resolve your concerns. If you have any additional questions, please do not hesitate to contact Paul directly at 757-966-7214. Thank you.

July 14, 2020

I am very dissatisfied with my service there on Sat. July 11, 2020. I asked for my right rear turn signal to be switched out because it went out on my way there. I was advised it is going to take longer than More

by dlscoville
Recommend Dealer
No
Employees Worked With
I dont remember
Jul 27, 2020 -

Southern Chrysler Dodge Jeep RAM Chesapeake responded

Dlscoville, thank you for your feedback. Unfortunately, we have been unsuccessful in trying to contact you thus far via phone. Our Service Manager, Kevin Cooke, would like to speak with you personally regarding your experience. At your convenience, please contact Kevin directly at 757-966-7212. We hope to speak with you soon. Thank you

July 12, 2020

Great place to purchase a vehicle. Salesperson was a pleasure to work with along with others i worked with. Would highly recommend this dealer when you are looking for your next vehicle. More

by waldo423
Recommend Dealer
Yes
Employees Worked With
Jeff McLawhorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerome Gehrig
Jul 14, 2020 -

Southern Chrysler Dodge Jeep RAM Chesapeake responded

In order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

July 05, 2020

Jerry and the entire Hall team were amazing. No long wait in and out service I will be returning with another buyer next month. Thanks team More

by desireehoward1221
Recommend Dealer
Yes
Employees Worked With
Jerome Gehrig
Jul 06, 2020 -

Southern Chrysler Dodge Jeep RAM Chesapeake responded

Hi, thank you so much for your positive comments about Hall Chrysler Dodge Jeep RAM Chesapeake! If you have any further questions, please give us a call. We're always happy to help!

June 24, 2020

Great service just one small problem when I picked my care up in the lot after it was running with out the keys not sir how long it had been there. More

by Debigoree
Recommend Dealer
Yes
Employees Worked With
Stephen Harvell
Jun 26, 2020 -

Southern Chrysler Dodge Jeep RAM Chesapeake responded

Hi Debigoree, thank you so much for your positive comments about Hall Chrysler Dodge Jeep RAM Chesapeake! If you have any further questions, please give us a call. We're always happy to help!

June 23, 2020

Always courteous and quick. I like the detailed email reports for recommended work. You must approve all work recommended. I have never had any issues. More

by Ughptown
Recommend Dealer
Yes
Employees Worked With
Megan in service is always helpful and patience.
Jun 25, 2020 -

Southern Chrysler Dodge Jeep RAM Chesapeake responded

Ughptown, we are so happy to read such a great review about Hall Chrysler Dodge Jeep RAM Chesapeake! We want all our customers to feel this way when leaving our dealership!

June 21, 2020

Very courteous and professional staff. Major repairs handled in a very timely manner. The only issue was lack of communication with service and sales. Car repair was extensive so I asked 3 times to to More

by John S.
Recommend Dealer
Yes
Employees Worked With
Cannot remember the name
Jun 22, 2020 -

Southern Chrysler Dodge Jeep RAM Chesapeake responded

John, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Our team is available should you require any extra help.

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