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Southern Chrysler Dodge Jeep RAM Chesapeake
Chesapeake, VA
1,795 Reviews
Upgrade your drive at Southern Chrysler Dodge Jeep RAM Chesapeake, your local home for new and pre-owned vehicles. From the adventure-ready Jeep Wrangler to the hardworking RAM 2500, our committed staff is here to ensure you get the best deal and top-tier service. Browse our latest inventory online, apply for financing in minutes, or stop by our Chesapeake showroom for a test drive. Experience the Southern difference and see why our customer satisfaction ratings lead the way in Virginia.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,795 reviews
June 10, 2020
Good morning. I want to take this time to thank the staff of Hall Chrysler Dodge Jeep Ram for their Awesome Customer Service in the purchase of my 2020 Jeep Compass Latitude on 6/9/2020. of Hall Chrysler Dodge Jeep Ram for their Awesome Customer Service in the purchase of my 2020 Jeep Compass Latitude on 6/9/2020. More
by branchrobert77
Employees Worked With
Jerome Gehrig
June 08, 2020
Had my truck towed in for a draw test on the battery May 21 2020. I was told the instrument cluster and keyless entry was bad. I was given a quote of $1300.00. A 15% first responder discount as well as an 21 2020. I was told the instrument cluster and keyless entry was bad. I was given a quote of $1300.00. A 15% first responder discount as well as an oil change coupon was supposed to be deducted from this price. 6 days later I get a call stating that my vehicle is ready and the total is over $1800 dollars. I tried to remote start my vehicle and it did not work. When inquired about that then I was told the remote start was the problem which was a week later. Also I was not informed that my second key needed to be reprogrammed. Now it’s June 8 2020 and I’m sitting at Hall waiting for my second key to be programmed and at the same time they are saying it may not be possible which I’m not understanding. The two keys are the same. If one was programmed then the other should be programmed. Let’s see what the outcome will be. It is now 11:04 am and I’m waiting. It is now 11:28 and reprogramming was a success. I’m really upset about the pricing its hundreds of dollars more than what I was quoted and I’m less a remote feature no one decided to inform me about in the beginning of all this. About two hours later I received a call form Hall and the solution that we agreed upon was very satisfactory. More
by Pecantam.ts
Employees Worked With
Meagan Laxton
June 01, 2020
I have had all great experiences. Stephen Harvell is always very helpful and efficient when I have checked in for service. Amongst the construction, this is a great team at the Western Branch location. always very helpful and efficient when I have checked in for service. Amongst the construction, this is a great team at the Western Branch location. More
by Kdozier
Employees Worked With
Stephen Harvell
May 30, 2020
Sales Team was e excellent to work with, pleasant to do business with. Kelcey was great with my questions online and Lou, retired Navy will do anything to help you out, if you want av great deal ask for J business with. Kelcey was great with my questions online and Lou, retired Navy will do anything to help you out, if you want av great deal ask for Jerome/Lou. More
by T. Hardin
Employees Worked With
Kelcey Internet Sales. , Jerome Gehrig
May 29, 2020
Great service and very knowledgeable personnel. The Service Consultant s go out of their way to ensure all the customers needs are taken care of. Service Consultant s go out of their way to ensure all the customers needs are taken care of. More
by SAB 314
Employees Worked With
Joey the mechanic., Stephen Harvell
May 20, 2020
My experience at Hall Dodge was great. The sales staff was able to find the right vehicle within my budget. I appreciate the hard work from my salesman. was able to find the right vehicle within my budget. I appreciate the hard work from my salesman. More
by coastiejosh81
Employees Worked With
Jerome Gehrig
May 19, 2020
These folks get your service requirements right every time! Great service writers, tremendous support staff, superb maintenance team - totally customer centric and putting your needs first! time! Great service writers, tremendous support staff, superb maintenance team - totally customer centric and putting your needs first! More
by Phrogflyer
Employees Worked With
Stephen Harvell
May 16, 2020
Samantha Ludwig is a true professional that ensures get customers are cared for and need are met. She offered a variety of alternatives to ensure I was informed with every step and overall pleased with my customers are cared for and need are met. She offered a variety of alternatives to ensure I was informed with every step and overall pleased with my decision. More
by joshua.n.rodriguez84
Employees Worked With
Samantha Ludwig
