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Southern Chrysler Dodge Jeep RAM Chesapeake
Chesapeake, VA
1,585 Reviews
At Southern Chrysler Dodge Jeep RAM Chesapeake, we have a strong and committed sales staff who excel at satisfying our customers' needs. Feel free to browse our extensive new cars like the 2020 Jeep Cherokee, request more information about vehicles, set up a test drive or inquire about financing. We look forward to serving you soon!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,585 reviews
March 12, 2026
Great experience but I was told diagnostic would take 2-3 days then I would be notified. I had to call a week later to get an update on vehicle. days then I would be notified. I had to call a week later to get an update on vehicle. More
by Funkbullet
Verified Customer
March 12, 2026
Mike, had my vehicle for two weeks waiting on parts. Poor communication b/w Mike and call center. I called multiple times and spoke With many call center POC that Informed me Mike was not available and Poor communication b/w Mike and call center. I called multiple times and spoke With many call center POC that Informed me Mike was not available and that he. Would get back to me. It would be days or he would leave a message on the wrong number. I informed the call center that I could not receive messages on my cell phone while I was at work and to call my work number but it never happened. Messages were left on my cell number, I work 12 hr shifts and would not get my messages until 8pm at night when I got off. Very disappointing, the communication and customer service was very poor. After two weeks I went up to the dealership and got my vehicle to take to another mechanic. Mike printed out my receipt and I paid for my diagnostic and a parking brake repair and left. Mike didn't even voice an apology for my experience with this two week transaction. I won't be going back there or recommending anyone. More
by Funkbullet
Employees Worked With
Mike, had my vehicle for two weeks waiting on parts. Poor communication b/w Mike and call center. I called multiple times and spoke
With many call center POC that Informed me Mike was not available and that he. Would get back to me. It would be days or
March 12, 2026
Always professional, great customer service and quality work! I would recommend people to visit the dealership. work! I would recommend people to visit the dealership. More
by HongKongFuey
March 12, 2026
The team was very professional and helpful to me. Nicole gave me great customer service. Nicole gave me great customer service. More
by simpson_dina
Employees Worked With
March 11, 2026
My wife and I brought her truck for it's yearly state inspection. Angela took very good care of us making the whole process less painless. We had a good time touring the lot looking at the new vehicles. inspection. Angela took very good care of us making the whole process less painless. We had a good time touring the lot looking at the new vehicles. More
by jcbman1961
Employees Worked With
March 11, 2026
Great service and professional department. I rarely have any issues whenever I bring my automobile in. I rarely have any issues whenever I bring my automobile in. More
by CD.RUTHERFORDJR
Employees Worked With
March 11, 2026
All employees that I felt with were kind and courteous. Received timely notification of the status of my service. Received timely notification of the status of my service. More
by vpin2running
Employees Worked With
March 10, 2026
Very pleasant! The staff was attentive and I was in and out. Great service! I'll be back. The staff was attentive and I was in and out. Great service! I'll be back. More
by shavonne83
March 09, 2026
Always a great experience. Staff is wonderful. I never have any issues when dealing with the staff. Staff is wonderful. I never have any issues when dealing with the staff. More
by wgscott09
March 09, 2026
It's a great team in place and Angela is exceptional I an always kept in communication with my vehicles and the progress always kept in communication with my vehicles and the progress More
by Customer A
