Southern Chrysler Dodge Jeep RAM Chesapeake

It was just an inspection that i had to pay for. The rep said itc was because i bought the jeep from hall. Technically i leased from hall but purchased from Southern. Feel like im paying double for The rep said itc was because i bought the jeep from hall. Technically i leased from hall but purchased from Southern. Feel like im paying double for something i don't even like that much. More

When i booked the appointment I was told my tires would be in stock and the service department would be able to do a multi point inspection. When I arrived, I was informed that was not the case since it w be in stock and the service department would be able to do a multi point inspection. When I arrived, I was informed that was not the case since it was a Saturday. However, Nicole was able to find comparable tires that were in stock. More

Ok. Just couldn't afford fix. Service team informative. Thanks Very nice. Ohh AJ. We will definitely come back for services such as oil changes. Thank yo Just couldn't afford fix. Service team informative. Thanks Very nice. Ohh AJ. We will definitely come back for services such as oil changes. Thank you More

Professional communication and weren’t pushy and went over maintenance options with me and explained in detail. over maintenance options with me and explained in detail. More

This dealership was more helpful than any dealership I have ever worked with. Jim was amazing! He made me feel comfortable, welcome, and cared about through the whole process. I would recommend Jim and So have ever worked with. Jim was amazing! He made me feel comfortable, welcome, and cared about through the whole process. I would recommend Jim and Southern to anyone! More

The investigation of the vehicle issue was quick. Video gave a good overview of what they found. The repair and getting the required parts took a very reasonable time. Video gave a good overview of what they found. The repair and getting the required parts took a very reasonable time. More

Great. ..except for the prices No Noooooooooooooooooo No No No No No No No No No ..except for the prices No Noooooooooooooooooo No No No No No No No No No More

The turn around time was very timely, the parts manager needs to learn how to resource part from sister dealership ,if parts are on national back order . The service team was good, I personally would have needs to learn how to resource part from sister dealership ,if parts are on national back order . The service team was good, I personally would have liked better update on my vehicle, especially with insurance company issues and parts delays. The major problem was when my vehicle was return the grease odor for the shop mechanics was so over bearing and discussing and now I have to pay to deodorize my vehicle More

Pleasant and courteous staff. I did a drop off and was provided a lift ride home (and back). Service was a minor recall that i was told would be approximately 1 hr. But it took a I did a drop off and was provided a lift ride home (and back). Service was a minor recall that i was told would be approximately 1 hr. But it took a lot longer. I cannot comment on the service quality because I don’t know how to tell the difference in what they did. More

⭐⭐⭐⭐⭐ **Five-Star Experience! ** Jordan at this dealership was hands down the best car-buying experience I’ve ever had. From start to finish, the process was smoother than I cou ** Jordan at this dealership was hands down the best car-buying experience I’ve ever had. From start to finish, the process was smoother than I could have imagined. Jordan was extremely responsive, highly professional, and incredibly knowledgeable, making everything easy and stress-free. There was never a moment of confusion or pressure—just honest communication and top-tier service. If you’re in the market for a car, do yourself a favor and go speak with Jordan. I recommend him to everyone without hesitation. Five stars all the way! 🚗⭐ More