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Southern Chrysler Dodge Jeep RAM Chesapeake
Chesapeake, VA
1,146 Reviews
At Southern Chrysler Dodge Jeep RAM Chesapeake, we have a strong and committed sales staff who excel at satisfying our customers' needs. Feel free to browse our extensive new cars like the 2020 Jeep Cherokee, request more information about vehicles, set up a test drive or inquire about financing. We look forward to serving you soon!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,146 reviews
August 04, 2024
My service advisor Hayley was “Awesome. ” I really appreciated her work ethics. She kept me informed of the status of the repairs on my vehicle. Thanks again Hayley. Keep up the Great work. ” I really appreciated her work ethics. She kept me informed of the status of the repairs on my vehicle. Thanks again Hayley. Keep up the Great work. More
by bluehemi1500
Verified CustomerEmployees Worked With
Hayley
August 04, 2024
Getting an inspection is always a hassle. No one takes appointments anymore and then when you show up as a walk in they are full. Literally, went to two shops and three dealerships to try and No one takes appointments anymore and then when you show up as a walk in they are full. Literally, went to two shops and three dealerships to try and get an inspection done in reasonable time. I rode right up to this service station and they were done with my car in about 2 hours. No gimmicks. Friendly service. 1000000% coming back here. More
by LADYACDAY5
August 04, 2024
Nicole is an excellent representative. She does a great job of keeping her customers informed. She does a great job of keeping her customers informed. More
by rebaguy
Employees Worked With
August 03, 2024
Great service. Nicole made sure my services were covered under the maintenance plan. Her communication was great and she went the extra mile for me. She is 10/10. Nicole made sure my services were covered under the maintenance plan. Her communication was great and she went the extra mile for me. She is 10/10. More
by byron.hills87
Employees Worked With
August 03, 2024
Finally a kind, warm friendly service department. One who seems like they care and very genuine. One who seems like they care and very genuine. More
by sivadj230
August 02, 2024
This was my first time getting service on my new vehicle. Nicole and the rest of the staff were pleasant. Nicole and the rest of the staff were pleasant. More
by Braki
Employees Worked With
August 01, 2024
I’m satisfied with the work that was done on my vehicle. I was displeased with the lack of communication about my vehicle. Towed my vehicle in 2 weeks ago, received very little updates, had to call several I was displeased with the lack of communication about my vehicle. Towed my vehicle in 2 weeks ago, received very little updates, had to call several times a day just to reach someone to receive updates. Repairs took much longer than quoted and expected. More
by JGRANGER24
Employees Worked With
August 01, 2024
Made an appointment that ‘could not be found’, lied about towing drop off time, did not keep to the appointment time I was given, no follow up on phone calls for a full day and no service person to speak to. towing drop off time, did not keep to the appointment time I was given, no follow up on phone calls for a full day and no service person to speak to. Overcharged for supplies by $350 compared to local competitor and could not come down on price, separate diagnostic fee for each item on a list even though each was potentially related, Diagnostic fee not rolled into service charges as at other places. Extremely disappointed with the service and would not recommend to others. More
by markklyczek
Employees Worked With
Angela
