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Southern Chrysler Dodge Jeep RAM Chesapeake
Chesapeake, VA
1,149 Reviews
At Southern Chrysler Dodge Jeep RAM Chesapeake, we have a strong and committed sales staff who excel at satisfying our customers' needs. Feel free to browse our extensive new cars like the 2020 Jeep Cherokee, request more information about vehicles, set up a test drive or inquire about financing. We look forward to serving you soon!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,149 reviews
February 11, 2024
Overall experience was great. I just wish I didn't have to pay for an UBER to get my vehicle. It's a 5 min drive, and I waited 3 hrs for a pick up from the dealership driver befor I just wish I didn't have to pay for an UBER to get my vehicle. It's a 5 min drive, and I waited 3 hrs for a pick up from the dealership driver before I decided to get an UBER. More
by herschel.lewis
Verified CustomerEmployees Worked With
Ty Brown, Ty Brown
February 10, 2024
Mechanical issues were not addressed until the third time around. Truck was left in the parking lot over 2-3 weeks without a word to the customer as far as time frame. Customer was charged for a water pump t around. Truck was left in the parking lot over 2-3 weeks without a word to the customer as far as time frame. Customer was charged for a water pump that did not stop the leak on first try. 2nd try customer was charged for a radiator that didn't fix the leak. On the 3rd attempt from the leak the Mechanic replaced the thermostat and the thermostat housing that was about to stop the leak. Customer was not offered a loaner car or anything. The truck was placed in the shop roughly around Jan 2 or Jan 4,2024. Customer finally received the vehicle back February or Feb 6,2024. Customer should have never been charged and this type of service is the lowest form of service that I have ever seen with a Southern dealership. I own 3 Mopar/Dodge products. I will never visit or recommend anyone who needs superior and quality service. More
by crosbysanantonio
February 07, 2024
She was friendly. Angela advised me that I still have oil changes left in my pkg. Angela kept in contact while my vehicle was being serviced Angela advised me that I still have oil changes left in my pkg. Angela kept in contact while my vehicle was being serviced More
by chrisledgard
Employees Worked With
Angela
February 07, 2024
Very Friendly. Very polite. Very professional. Kept me up to date on all progress. I would be glad to have Southern be my future Jeep service station. Very polite. Very professional. Kept me up to date on all progress. I would be glad to have Southern be my future Jeep service station. More
by Ettimlen
Employees Worked With
Angela
February 06, 2024
The dealership overall is great, the only issue I had was my appointment was for 730am for a state inspection, my car was not ready until 4pm. I called and sent a text asking if my vehicle was finished, I re my appointment was for 730am for a state inspection, my car was not ready until 4pm. I called and sent a text asking if my vehicle was finished, I received no return call, I finally received a call when they told me it was ready. More
by HONIEANDRJ0
