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Southern Chrysler Dodge Jeep RAM Chesapeake

Chesapeake, VA

4.3
1,126 Reviews
At Southern Chrysler Dodge Jeep RAM Chesapeake, we have a strong and committed sales staff who excel at satisfying our customers' needs. Feel free to browse our extensive new cars like the 2020 Jeep Cherokee, request more information about vehicles, set up a test drive or inquire about financing. We look forward to serving you soon!
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3353 Western Branch Blvd

Chesapeake, VA

23321

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Showing 1,126 reviews

October 22, 2023

Plenty of inventory. Super friendly staff. Was able to find what I was looking for without issue. O was able to get the suv I wanted with payments I was more than happy w More

by Blackrain1871
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jodie Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Trace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Giles Mulligan, James Crider, Dan Jordan, Macy Story
October 22, 2023

Great Jeep dealership and knowledgeable about service work being performed. I was able to get same day service with being late for my appointment. More

by Akn2fly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Bandera
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 22, 2023

Have been bringing my truck to this dealership for nearly two years and I don't have any complaints. The service is excellent and the staff are awesome. Nicole has mostly helped me when servicing my truck an More

by TroyAubut2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Bandera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ty Brown
October 19, 2023

Helped me get my first car with minimal problems! Had great service, and I didn't feel like I was getting scammed. More

by Tristan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
MJ Houston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2023 -

Tristan responded

Found a car that fit my needs and wants when I was about give up haha. Helped me fit a great car into my budget and sent me on my way.

August 31, 2023

The first thing that I have to say,Is Mr. Ty's customer service is the best that I have ever experienced at a dealership.Everytime that I have brought my Jeep there for service,he has went abo More

by 100 BrownBrown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ty Brown
August 31, 2023

Great writer (Nicole) who has quick and easy answers. Always pleasant.Shuttle driver is outstanding. He knows about your car and what they are doing. Tech who videos your tire review to you at home is ex More

by norm25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Bandera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shuttle driver excellent
August 28, 2023

Coming up on my one year anniversary and continue to be impressed. The team is always friendly and responsive. This started from sales to delivery to service. More

by msteiner88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Bandera
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 24, 2023

Listen to their customer concerns and needs and implement a plan to address them. They try to keep their customers pleased. More

by wiggins939
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ty Brown
August 23, 2023

Terrible customer service from Nicole Banderas. Came in to have an oil change and tire rotation ,which is in the Car care maintenance plan purchased at time car was bought. I live in North Caroli More

by wandajjordan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nicole Bandera
1.0
This rating includes all reviews, with more weight given to recent reviews.
August 18, 2023

Ladies, avoid this place. They won’t call you back unless it’s to tell you the morning of that your vehicle won’t be ready after they have had it for 4 weeks. More

by kmhmak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin Cooke, Ty Brown
Aug 21, 2023 -

Southern Chrysler Dodge Jeep RAM Chesapeake responded

Thank you for your feedback. We apologize for any inconvenience you may have experienced. It is our understanding you are in contact with our Service Manager, Kevin Cooke, regarding the status of your vehicle’s repairs and the remaining part that is in transit. If we may be of further assistance, please do not hesitate to call Kevin directly at 757.233.8218. Thank you.

Aug 21, 2023 -

kmhmak responded

5 messages have been left for Kevin with no return call so I can’t imagine another message would do anyone any good.

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