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Southern Chrysler Dodge Jeep RAM Chesapeake
Chesapeake, VA
1,151 Reviews
At Southern Chrysler Dodge Jeep RAM Chesapeake, we have a strong and committed sales staff who excel at satisfying our customers' needs. Feel free to browse our extensive new cars like the 2020 Jeep Cherokee, request more information about vehicles, set up a test drive or inquire about financing. We look forward to serving you soon!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,151 reviews
July 10, 2023
I took my car to this dealership because the AC would work occasionally. When it's working it blows cold, but if you drive it, cut it off and restart, the AC stops working. Anyone with common sense knows work occasionally. When it's working it blows cold, but if you drive it, cut it off and restart, the AC stops working. Anyone with common sense knows that if the blower is not working, nothing is working l, not even the AC. Ty the so called service advisor and the technician that worked, or claimed they worked on my truck are the most unprofessional, incompetent couple I know. The customer service was horrible, they scratched the rear fender on my truck, then when I picked it up, I asked where the trucknwas parked, and Ty unprofessional self says, "it's out there" yeah along with a lot full of trucks. They are the worst service department on the east coast. I could have let a xxxxxx work on my car and received better results. My truck still is not fixed and I had to take it somewhere else to get fixed, and my truck is under warranty. They didn't want to fix my truck because it was going to be majority on them. Ty is a sorry person who doesn't need to be in customer service, he would do better as a garbage man. More
by fsample1973
Employees Worked With
Ty Brown
July 10, 2023
Great service department. Got me in and out with no complaints. The service representatives were great. Got me in and out with no complaints. The service representatives were great. More
by kirbyramel
June 12, 2023
Outstanding car buying experience. Jeff McLawhorn was professional, friendly, and courteous, and helpful. I got the vehicle I wanted and both Jeff and TJ made the buying process seam Jeff McLawhorn was professional, friendly, and courteous, and helpful. I got the vehicle I wanted and both Jeff and TJ made the buying process seamless and easy from start to finish. I will definiatly highly recommends both the dealership and sales consultant's to anyone I know looking to buy a new or used vehicle in the future. More
by JG
April 08, 2023
The staff was professional went over every detail with my new keep Haley was great to work with recommend her to everyone I meet new keep Haley was great to work with recommend her to everyone I meet More
by revtech607
March 24, 2023
Haley is honestly the best sales associate I think I have ever had the pleasure of working with. She went absolutely above and beyond to accommodate. The whole car buying process is stressful and in the past ever had the pleasure of working with. She went absolutely above and beyond to accommodate. The whole car buying process is stressful and in the past I’ve spent days sitting at a desk but with Haley it was absolutely pain free. Thank you for everything. Seriously, you’re the best More
by Chpickett
Employees Worked With
Haley Shea
January 31, 2023
Easy appointment setting. Fast service. Saved me fees by giving me free inspection. Full vehicle inspection report Fast service. Saved me fees by giving me free inspection. Full vehicle inspection report More
by Walt
Employees Worked With
January 07, 2023
I was charged for service that was not completed on my vehicle. Other than that the service was good. vehicle. Other than that the service was good. More
by Tony
Employees Worked With
