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Southern Chrysler Dodge Jeep RAM Chesapeake

Chesapeake, VA

4.3
1,130 Reviews
At Southern Chrysler Dodge Jeep RAM Chesapeake, we have a strong and committed sales staff who excel at satisfying our customers' needs. Feel free to browse our extensive new cars like the 2020 Jeep Cherokee, request more information about vehicles, set up a test drive or inquire about financing. We look forward to serving you soon!
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3353 Western Branch Blvd

Chesapeake, VA

23321

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Showing 1,130 reviews

October 15, 2021

I have an old dodge and they were still able to complete the job and find parts for my vehicle. So thankful for them! When I went they were super busy and looked short staffed but James and Kevin helped me More

by mommymonster18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Cooke, James Kanady
October 01, 2021

They respond promptly with intention of looking into your issue but do not follow up More

by iblakysr
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brittany Shepard, Paul Trace
Oct 04, 2021 -

Southern Chrysler Dodge Jeep RAM Chesapeake responded

Thank you for reaching out to us. It's our understanding that you've recently spoken with our General Manager, Paul Trace, about your experience and he was able to address your concerns. If we may be of further assistance, please do not hesitate to contact Paul at 757.966.7214. We look forward to serving you again in the future. Thank you.

September 22, 2021

Actually put air in my tires! First to do. Good communication. Hate fighting this review though. More

by rscpc8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nancy Showers
September 18, 2021

Very pleased with Nicole Bandera and her service however I was not at all happy with the call center because the call center overbooked Nicole and scheduled me for a 2 PM appointment to have my oil changed More

by Bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Bandera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2021 -

Bob responded

Have always had good results when dealing directly with the dealer for service on my Dodge Ram . Nicole Bandera very helpful and also Kevin ! Thanks !

September 17, 2021

Great experience with this team. Sales reps didn’t hound me and allowed me to make the right choice for me and the family. Appreciate Ayana and JJ for all their help and attention. You both rock! First jeep More

by bernier.allen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JJ, Ayana Hall
September 12, 2021

Ms. Ayana Hall was excellent with assisting me in purchasing my RAM. She was very professional, knowledgeable, and her confidence is amazing. She is Wonderful. More

by fsample1973
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ayana Hall
September 11, 2021

Ms. Ayana Hall sold me my dream Jeep in Aug 21’. Her confidence knowledge and attention to details made it easy and fun to purchase. More

by saintwofford
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ayana Hall
September 11, 2021

Seemless experience and greatly appreciate the no quit effort of our sales associate Ayana. Would not have wanted to deal with anyone else. Highly recommend if you want someone to getter job done. More

by Jim
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ayana Hall
September 10, 2021

They were very helpful and knowledgeable they got me in and out fast I recommend them they were professional and made sure I was happy More

by Grevon26
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Malon Augustave, Ayana Hall
August 23, 2021

They were not willing to negotiate the price for a car that has been on the lot for 2 1/2 months. I was pleased with my sales guy by the sales manger cut no deal at all . More

by seven5luv
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Charles Townsend
Sep 07, 2021 -

Southern Chrysler Dodge Jeep RAM Chesapeake responded

Thank you for reaching out to us. Our General Manager, Paul Trace, would like to speak with you about your experience, but we have been unable to locate contact information based on the name provided in this review. At your convenience, please contact Paul directly at 757.966.7214 or respond to this private message with your preferred number and the best time to reach you. We hope to speak with you soon. Thank you.

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