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Southern Chrysler Dodge Jeep RAM Chesapeake
Chesapeake, VA
1,130 Reviews
At Southern Chrysler Dodge Jeep RAM Chesapeake, we have a strong and committed sales staff who excel at satisfying our customers' needs. Feel free to browse our extensive new cars like the 2020 Jeep Cherokee, request more information about vehicles, set up a test drive or inquire about financing. We look forward to serving you soon!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,130 reviews
August 21, 2021
Received excellent service very knowledgeable of my vehicle would recommend this location to everyone I know meet my every expectation also I’m considering making them my dealership for service vehicle would recommend this location to everyone I know meet my every expectation also I’m considering making them my dealership for service More
by Joey
Employees Worked With
August 18, 2021
Really great experience. Transparent, honest, helpful. Everyone was friendly and welcoming. Will definitely be back! Everyone was friendly and welcoming. Will definitely be back! More
by Tracy
August 14, 2021
Dropped vehicle off for state inspection. Appointment was for 10am, but we dropped it off early, thinking maybe we'd get it done sooner. It's been there practically all day. I realize that they don't m was for 10am, but we dropped it off early, thinking maybe we'd get it done sooner. It's been there practically all day. I realize that they don't make any money doing state inspections unless they can convince me to do additional service work, but I know it doesn't take all day to do an inspection. And it doesn't seem to matter if you wait for the vehicle or if you drop it off. I don't understand why this dealership is so slow. If it wasn't for the fact they're really close, I'd seriously find another place to take my wife's Jeep. More
by Elton
Employees Worked With
August 08, 2021
Although I was early for my appointment. The rep was polite and helpful. She made sure to communicate the process of service rendered. I appreciate that. polite and helpful. She made sure to communicate the process of service rendered. I appreciate that. More
by Rbembry
Employees Worked With
July 30, 2021
It was easy to set up my inspection online. It took about 45 minutes and I was good to go. the customer service was also very good everyone was courteous and professional. 45 minutes and I was good to go. the customer service was also very good everyone was courteous and professional. More
by Ramcustomer1
July 30, 2021
My vehicle is normally inspected as soon as the month comes in however this year with the pandemic it’s been hard to locate a place locally that is not completely booked each day, I called Hall Jeep to s comes in however this year with the pandemic it’s been hard to locate a place locally that is not completely booked each day, I called Hall Jeep to see if I could possibly get in next week and the arranged an inspection this week! Beyond my expectations and when I went pay was advised inspections are free -I kindly told the young lady, no I didn’t purchase at Hall, she advised still free. My mind is blown and if customer service is this great with service - imagine if I purchased at Hall. My next Jeep will be purchased at Hall! Thank you so much. More
by Joannedingle
July 24, 2021
I had an appointment it was right on time. The service advisor was very pleasant. They had a very nice waiting area. I would for certain take my vehicle back there for service. advisor was very pleasant. They had a very nice waiting area. I would for certain take my vehicle back there for service. More
by Dennis
Employees Worked With
July 23, 2021
The service went very smooth and the customer service was great. Would highly recommend going to this branch. They made sure I knew exactly what each price was before starting. great. Would highly recommend going to this branch. They made sure I knew exactly what each price was before starting. More
by Xadsmith23
July 22, 2021
During our purchase of a 2014 Chevy Silverado, several "issues" were found with the truck. Steve was friendly and eager to get the problems solved and kept me informed on the progress of the repairs..... "issues" were found with the truck. Steve was friendly and eager to get the problems solved and kept me informed on the progress of the repairs......great customer service... More
by alan-bonita
Employees Worked With
Steve Evans
July 22, 2021
Drivers window broke during rain storm, they were able to have me drop it off that night even though appt was 2 days away. That way no water damage. have me drop it off that night even though appt was 2 days away. That way no water damage. More
by Lenamonger_99
Employees Worked With
Nancy Showers
