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Southern Chrysler Dodge Jeep RAM Chesapeake - Service Center

Chesapeake, VA

4.3
955 Reviews

955 Reviews of Southern Chrysler Dodge Jeep RAM Chesapeake - Service Center

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February 03, 2025

We came in for a Jeep 2024 Wrangler recall in which the part had to be ordered. The Jeep was fixed promptly and efficiently. Mike was very professional and nice to deal with. Thank you. More

by Bill & Liz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
February 03, 2025

Car runs great but didn’t check front driver side bumper for clip from first appointment More

by SMILSEEK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Bandera
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 03, 2025

I like the friendly professional service I receive each time I get my Jeep serviced there. They are upfront about costs. More

by cboyd2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Bandera
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 02, 2025

Knowledgeable service techs, courteous and professional. Shuttle service very convenient. Drop off and service sign in flows nicely More

by Brian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Bandera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Anderson
February 02, 2025

This Dealership is First Class from my Sales agent MJ, General Manager,s Dave and Josh, Service Manager,s Dave, Mike and all the Staff. Everyone was very Professional and had Great personalities. 1000 % S More

by dresret
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I worked with the Staff at Western Branch Dealership. I would give all 5 Stars.
February 01, 2025

Thank you Mike for great service and kindness, skillful technicians, I got my tire rotation, oil change and he reminded me that inspection was due… so, he saved me another trip! More

by Karen jennette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Bandera
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 31, 2025

Had to wait both at check in and checkout as there was only one person working both times. Other than that service was fine. More

by oldlpta81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Bandera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Griffith
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 31, 2025

Angela has customer service expertise that is rarely seen and very much appreciated. She has a client first mentality and only presented to me the best of customer service. I would utilize her experience in More

by jvdegroft
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela in service department
January 31, 2025

I really appreciate the convenient location from my home. Also the courtesy shown by the employees. More

by JNJOHNSON350
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Bandera
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 31, 2025

I've been using this dealership since at least 2020 for my Dodge Charger vehicles and I've always been completely satisfied. I greatly appreciate when Mr. Anderson is my service advisor because I can ask More

by GTHOMAS350
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Bandera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Griffith
5.0
This rating includes all reviews, with more weight given to recent reviews.
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