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Southern Chrysler Dodge Jeep RAM Chesapeake - Service Center

Chesapeake, VA

4.4
1,040 Reviews

1,040 Reviews of Southern Chrysler Dodge Jeep RAM Chesapeake - Service Center

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June 26, 2025

Very thorough and professional. They took the time to explain the process and to let me know what was needed in order to pass inspection for department of motor vehicles. More

by Sewilson2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Holland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2025 -

Southern Chrysler Dodge Jeep RAM Chesapeake responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

June 26, 2025

Always enjoy bringing my car in to Southern Dodge Chesapeake. I can trust that they do honest and good work. More

by rhward5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Griffith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2025 -

Southern Chrysler Dodge Jeep RAM Chesapeake responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

June 26, 2025

Great customer service from the whole team. From sales to finance and service. Will recommend More

by kseeds5112
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Bandera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : MJ, Chris
Jun 26, 2025 -

Southern Chrysler Dodge Jeep RAM Chesapeake responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

June 23, 2025

Everyone was very pleasant, polite and extremely helpful. The service provider explained everything the me clearly and ensure I was aware of the time it would take to complete the work More

by E_man_006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Bandera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2025 -

Southern Chrysler Dodge Jeep RAM Chesapeake responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

June 23, 2025

Quick service. Had oil changed and inspected while I waited. Not more that a hour and half. More

by JHOWE21043
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Bandera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2025 -

Southern Chrysler Dodge Jeep RAM Chesapeake responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

June 22, 2025

Maintenance supervisors there are terrible. They don’t know anything about the actual work being done. I hate having work done on my truck there. I have had issues every time. Either mischarged More

by J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nicole Bandera
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2025 -

Southern Chrysler Dodge Jeep RAM Chesapeake responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialvci@drivingsouthern.com or respond directly to this message with the requested information. We hope to hear back from you soon.

June 22, 2025

They’re always amazing when I take my car to them. Super knowledgeable. 10/10 would recommend! More

by Celeste
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Bandera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Griffith
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 21, 2025

Was having issues with my truck and I called my service advisor Angela. She returned my call in a few minutes and had me drop it off. Not many places would answer the call like that and on the same day. More

by Customer A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Johnson
June 21, 2025

Easy to set up appointments follow up texts are very useful and beneficial for status More

by B.HARGROVE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Bandera
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 21, 2025

Nicole is an example of a great communicator explaining details about different solutions I find very helpful. More

by jptruck82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Bandera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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