Southern Chrysler Dodge Jeep RAM Chesapeake - Service Center

Won't go back. The GM wasn't any help either. Ridiculous issues in Service. Had an 8am appt for a Thurs and they could even get to it until Monday! Why make the app The GM wasn't any help either. Ridiculous issues in Service. Had an 8am appt for a Thurs and they could even get to it until Monday! Why make the appt then??ignorant. Went to Banister in Hampton on Mercury Blvd and they did a fantastic job and got it done in 1.5 hours on that Friday. BEFORE the Monday Southern was going to assess the issue after failing to do it at the time of the appointment. Failure from the GM down to the service dept. More

Always a great experience They always keep us posted about the work. Wing completed They always keep us posted about our vehicles work being performed about the work. Wing completed They always keep us posted about our vehicles work being performed More

Nicole was really nice and she explained the process that my vehicle was going through. She walked me to the lounge and kept me informed. my vehicle was going through. She walked me to the lounge and kept me informed. More

Very easy to work with. Helped me out with all my concerns with my vehicle Helped me out with all my concerns with my vehicle More

The dealership was a very good experience. I took my car in for work and they guided me through the process seamlessly. I was met with professionalism and kindness. I will be returning to this I took my car in for work and they guided me through the process seamlessly. I was met with professionalism and kindness. I will be returning to this dealership for future maintenance and repairs. More

My car was called in for a recall I made an appointment and then when I got there they told me that the part would have to be ordered first no one told me that on the initial phone call that I made to make and then when I got there they told me that the part would have to be ordered first no one told me that on the initial phone call that I made to make the appointment .. More

xxxxing awesome! They were communicative and the videos that were sent during service were next level. They were communicative and the videos that were sent during service were next level. More

It was a great experience. The team was efficient and thorough. I would highly recommend. The team was efficient and thorough. I would highly recommend. More

The service department handled my appointment very well. The service I had on NY truck was done quickly. The service I had on NY truck was done quickly. More

I was able to make an appointment for an oil change at Southern RAM. I’m actually closer to Starr Motors in Suffolk, but they only had the option to do a first come first serve for oil changes and i had Southern RAM. I’m actually closer to Starr Motors in Suffolk, but they only had the option to do a first come first serve for oil changes and i had to wait at least 2 hours. I made appointment at Southern and was done with oil change within an hour. More